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Why global citizenship?

Our commitment to global citizenship is essential to the long-term success of HP. Our investments in this area strengthen our business in numerous ways:

  • Customer insight Global citizenship helps us understand and respond to customer expectations in areas such as supply chain responsibility, privacy and the environmental performance of our products. For example, we track requests for information relating to global citizenship in requests for proposals, which provides insight into issues of particular importance to customers. (See Customers and global citizenship.)
  • Market access Preparing for upcoming legislation, participating in public policy discussions and maintaining our record of legal compliance helps us maintain access to markets. Ensuring supplier diversity is also critical, particularly for fulfilling contracts with federal and many state agencies in the United States. (See Supplier diversity.)
  • Competitiveness When making purchasing decisions, increasing numbers of enterprise and public sector customers evaluate supply chain management and environmental performance. (See Customers and global citizenship.)
  • Employee engagement With growing mainstream interest in ethical, social and environmental issues, good global citizenship is important to attracting and retaining top talent. To meet this growing expectation, HP offers educational programs to help employees reduce their environmental impact, encourages them to volunteer in their communities and keeps them apprised of the company’s global citizenship goals and progress. (See Employees and global citizenship.)
  • External engagement Global citizenship is key to building relationships based on productive dialogue, collaboration and shared insights. HP works with numerous nongovernmental organizations to address issues ranging from environmental sustainability to supply chain responsibility, and seeks feedback from our Trusted Advisory Network. (See Stakeholder engagement.)
  • Reputation management Customers are increasingly considering global citizenship in making purchasing decisions. Upholding HP’s reputation as an honest and responsible company is also integral to building trust among governments, nongovernmental organizations, investors and other key stakeholders.
  • Risk reduction Improving social and environmental performance in our supply chain and ensuring compliance with environmental legislations is key to mitigating risks to our business. HP works with its suppliers to help build their capabilities in this area. (See Supply chain responsibility.)
  • Cost savings Environmental sustainability initiatives can reduce costs and increase efficiency. For example, in 2009 we completed projects and operational changes that we expect will deliver savings of more than 66 million kWh of electricity in 2010. (See Climate and energy—Operations.)
  • Innovation Innovation drives improvements in how we run our operations, manage our supply chain and develop our products, particularly in reducing our environmental impact and increasing sustainability. (See Environmental sustainability.)