Global citizenship strategy

–Shane Robison, executive vice president and chief strategy and technology officer

Global citizenship is one of HP’s seven corporate objectives, a commitment spanning our entire organization and rooted in values that have guided the company since it was founded. For over 70 years, this commitment has driven us to meet higher standards of integrity, contribution and accountability as we align our business goals with our impacts on society and the environment.

Today, with our industry-leading portfolio, worldwide reach and the collective talent and expertise of our 304,000 employees¹, HP is in a unique position to make meaningful and lasting contributions to improve people’s lives and work.

Engaging with stakeholders, including nongovernmental organizations, investors, employees, governments and regulators, is vital to the success of global citizenship. We regularly communicate and meet with stakeholders to respond to their feedback, express our views, gain insights, share best practices, shape standards and influence public policy discussions. In all matters, we are committed to carrying out engagements in a transparent and appropriate way.

Our global citizenship efforts span a broad range of areas—from ethics and compliance, environmental sustainability and education to responsible supply chain management, privacy and social innovation— as detailed by this report.

The recent economic downturn, combined with powerful social, demographic and environmental forces, is creating unprecedented challenges and opportunities for individuals, communities, companies and governments alike.

Issues such as meeting the resource needs of a fast-growing global population, mitigating the effects of climate change, managing rapidly increasing volumes of information and opening up educational opportunities for all cut across industries, economies and borders and require new levels of leadership, innovation and collaboration.

HP is responding by aligning our global citizenship efforts with our business goals, focusing where we believe we can apply our technologies, resources and expertise to make the greatest impact.

In setting priorities and taking action, we regularly review our progress and adjust our strategies, taking into account the following factors:

• The perceptions and expectations of customers, who range from individual end-users to small- and medium-size business owners to large enterprise and public sector organizations
• Customer perceptions and expectations, which we gather through surveys, requests for proposals, industry analysts and other resources
• External standards and regulations, such as the Electronic Industry Code of Conduct, the UN Global Compact and emerging environmental legislation in countries around the world
• Feedback from stakeholders, such as nongovernmental organizations and our Trusted Advisory Network, which we created in 2009 to deepen dialogue, increase feedback and gather recommendations
• Recommendations from our strategic and supply chain partners, who have a critical role across our business and operations
• Employee input, including ideas for new programs and improvements to current initiatives
• Risks and opportunities associated with our environmental footprint, supply chain management and public policy priorities, among other areas
• Media coverage and industry analyst reports, which offers insights into how social and environmental issues are shaping the perceptions and priorities of business customers and consumers

Global citizenship reporting

This is the ninth consecutive year that HP has reported on its global citizenship programs, performance and goals. We have broadened the scope of our Global Citizenship Report over that time, providing greater transparency into our operations, employee practices, product development process, supply chain management and many other parts of our business. (See About this report for more detail.)

1. ¹ As of October 31, 2009.