This comprehensive website describes HP's global citizenship policies and programs, as well as our performance through the 2010 fiscal year (which ended October 31, 2010). It is our primary communication to people who want in-depth information about our global citizenship efforts and progress. Our audience includes customers, industry analysts, socially responsible investors, nongovernmental organizations, employees, and corporate responsibility specialists.

We update this website yearly to reflect our progress, changes to our business, emerging issues, stakeholder feedback, external standards such as the Global Reporting Initiative, benchmarking of other citizenship reports, and assessment of reporting trends. 

This website includes five main sections:


Reference pages

These reference pages provide quick access to commonly requested information:

Scope, dates, and measures

  • The information on this site covers all HP operations, but does not cover joint ventures.
  • All references to years are to HP's fiscal year, which ends October 31, unless otherwise stated.
  • All references to dollars are to U.S. dollars.
  • "Tonnes" refers to metric tonnes. (One metric tonne is equivalent to 2205 pounds.)

Metrics and goals

The metrics and goals stated on this site are established by the HP teams responsible for measuring and achieving them, in consultation with internal, and in some cases external, stakeholders, and with reference to leadership practices. This ensures our metrics provide a meaningful and balanced picture of HP's performance, and that our goals are realistic yet challenging.

A global company of HP's size faces various challenges when measuring its performance. Collecting data from hundreds of sites worldwide is complex, and the process can vary by business unit, function, and geography. As a result, it can be difficult to define and implement measures appropriate for the whole company. We continue to work on standardizing our measurement systems and metrics.

Another challenge is to report performance beyond our immediate operations. For example, we must make assumptions when estimating product energy consumption and the resulting greenhouse gas emissions, or the percentage of HP products sold that are recycled.

Wherever possible, we describe the context for performance data so readers can understand any limitations and draw appropriate conclusions.

See HP's comprehensive data and goals dashboard for more detail.

Your feedback

We welcome feedback from our stakeholders—positive or critical—and consider it when reviewing our approach and reporting our performance. We invite all readers to provide feedback on our global citizenship activities and this site using our online form.

Forward-looking statements

This report contains forward-looking statements that involve risks, uncertainties, and assumptions. If the risks or uncertainties ever materialize or the assumptions prove incorrect, the results of HP may differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies, and objectives of management for future operations, including the expected development, implementation, and achievement of environmental, social, and governance policies, goals and objectives; statements concerning the existing or expected development, performance, addressable market, or market share relating to products or services and the impact of those products and services on global issues, the environment, and other elements of society; statements regarding current or future macroeconomic or market trends and events and the impact of those trends and events on HP and its financial performance; statements about the merits of an investment in HP securities; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties, and assumptions include the impact of macroeconomic, market, and geopolitical trends and events; the development and transition of new products and services and the enhancement of existing products and services to meet customer needs and respond to emerging technological or other trends; the competitive pressures faced by HP’s businesses; the protection of HP’s intellectual property assets, including intellectual property licensed from third parties; integration and other risks associated with business combination and investment transactions; the hiring and retention of key employees; and other risks that are described in HP’s filings with the Securities and Exchange Commission, including HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2010. HP assumes no obligation and does not intend to update these forward-looking statements.