About this site
About this site
This comprehensive website describes HP's global citizenship policies and programs, as well as our performance through the 2009 fiscal year (ended October 31, 2009). It is our primary communication to people who want in-depth information about our global citizenship efforts and progress. Our audience includes customers, industry analysts, socially responsible investors, nongovernmental organizations, employees and corporate responsibility specialists.
The sections of this website that form our Global Citizenship Report 2009 are downloadable as a PDF. This is HP's ninth annual Global Citizenship Report. Previous reports are available from the Downloads page.
We also produce a shorter print and PDF version that illustrates how our global citizenship efforts create value for enterprise customers, with relevant links to this website.
The website has five main sections, as this graphic illustrates:
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We update this website based on changes to our business, emerging issues, stakeholder feedback, external standards such as the Global Reporting Initiative, benchmarking of industry reports and assessment of reporting trends.
Reference pages
See the following reference pages for quick access to commonly requested information:
Scope, dates and measures
- The information on this site covers all HP operations but does not cover joint ventures.
- Performance data on this site include sites gained through the acquisition of EDS in 2008, unless otherwise stated.
- All references to years are to HP’s fiscal year, which ends October 31, unless otherwise stated.
- All references to dollars are to U.S. dollars.
- "Tonnes" refers to metric tonnes. (One metric tonne is equivalent to 2,205 pounds.)
Metrics and goals
The metrics and goals in this site are established by the HP teams responsible for measuring and achieving them, in consultation with internal, and in some cases external, stakeholders, and with reference to leadership practices. This ensures our metrics provide a meaningful and balanced picture of our performance, and that our goals are realistic yet challenging.
A global company of HP's size faces various challenges when measuring its performance. Data collection from hundreds of sites is complex, and it takes time to standardize new measures globally. This can make it difficult to find and implement measures appropriate for the whole company. We continue to work on standardizing our measurement systems and metrics.
Another challenge is to report performance beyond our immediate operations. For example, we must make assumptions when estimating the energy consumed by products during their use and the resulting greenhouse gas emissions, or the percentage of HP products sold that are recycled.
Wherever possible, we describe the context for performance data so readers can understand any limitations and draw appropriate conclusions.
Your feedback
We welcome and take stakeholder feedback seriously, positive or critical, and consider it when reviewing policy and strategy and reporting our performance. We invite all readers to provide feedback on this site and our global citizenship activities using our online form.