Highlights in 2010

The number of countries or territories where we offer a hardware reuse program
The number of countries or territories where we offer a hardware recycling program
The number of countries or territories where we offer a print cartridge recycling program
The amount of hardware recovered for reuse and remarketing (3.8 million units)
The volume of electronic products and supplies recovered for recycling, including 70 million print cartridges
The number of vendor audits carried out in 17 countries, including 12 reuse vendor audits and 25 recycling vendor audits

More than a billion PCs are in use worldwide, and the number is expected to reach nearly two billion by 2014.1  As the quantity of electronic products increases, so does the challenge of managing them responsibly when they are no longer wanted.

Reusing an electronic product extends its life and often increases its value. But eventually all IT equipment reaches the end of its useful life, and recycling services are then essential. Recycling minimizes environmental impacts associated with waste disposal and reduces the need for raw materials and energy to manufacture new products.2

HP is a leader in the information technology (IT) industry in product reuse and recycling volume. In 2010, we recovered 30,000 tonnes of hardware for reuse and remarketing, and recycled 121,000 tonnes of electronic products and supplies. We estimate that we avoided approximately 225,000 tonnes of carbon dioxide equivalent (CO2e) emissions through our recycling activities.3 Our program and achievements were recognized in the inaugural "Magic Quadrant for North America Information Technology Asset Disposition," published by Gartner September 30, 2010. The report names HP as a leader in the responsible disposal of old or unwanted IT assets.

As well as being the right thing to do, offering product take back is commercially important for HP because businesses and consumers increasingly choose manufacturers that offer responsible take-back options for used equipment. We support the concept of individual producer responsibility (IPR), in which all manufacturers share with governments and customers the responsibility to manage IT products at the end of their useful lives.

We engage with governments to develop appropriate legislation on reuse and recycling, and our approach also helps us address existing regional and local legislation, including the European Union waste electrical and electronic equipment (WEEE) directive, which requires the collection of discarded electronic equipment for recycling, reuse, or recovery.

Collaborations for reuse and recycling

We work with a global network of vendors to process, resell, and recycle returned IT products. We audit vendors annually to ensure they conform with our standards, policies, and Supplier Code of Conduct . To align with revised industry-wide recycling standards proposed by the Electronic Product Environmental Assessment Tool (EPEAT® ) imaging products standard, we are in the process of transforming our vendor audit program.4 (See Vendor audits for more information.)

We collaborate with governments and nongovernmental organizations (NGOs) in developing countries to boost local capabilities to properly repair, reuse, and recycle unwanted electronic equipment. To avoid illegal dumping of electronic waste, which poses a risk to the environment and human health, HP does not allow the export of electronic waste from developed to developing countries for recycling. (See our Policy on Export of Electronic Waste to Developing Countries.)

Product reuse and recycling options


  • * The relationship is directly between customer and charity.
  1. 1 "Forecast: PC Installed Base, Worldwide, 2005–2014, October 2009 Update ", Gartner Research Paper No. G00172111, 2009.
  2. 2 Throughout this report, product "reuse" or "remarketing" refers to the return to use of complete electronic products and component parts. "Recycling" refers to the processing of waste electronic devices and consumable items for recovery of materials or energy.
  3. 3 According to the U.S. Environmental Protection Agency's Waste Reduction Model (WARM) Tool, CO2e reductions from recycling are calculated per the following formula: 1.858 kg CO2e/kg recovered electronic waste.
  4. 4 The requirement is to only use certified recyclers certified to R2 or eStewards in countries where HP registers products under EPEAT.