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HP Global Citizenship Report

Product reuse and recycling

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FY07 Global Citizenship Report

» Introduction
» Global citizenship at HP
» Ethics and compliance
» Supply chain responsibility
» Climate and energy
» Product reuse and recycling
» Approach
» Programs
» Performance
» Case studies
» Goals
» Perspective
» External verification
» Product innovation
» Operations
» Privacy
» Employees
» Social investment
» About this report
» At a glance
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HP has made great strides in increasing the volume of our products recovered for reuse and recycling.1 But much more progress remains to be made for the information technology (IT) industry. The number of PCs, servers, print cartridges and other electronics reaching the end of their usable life is growing rapidly.

Managing this increasing volume of discarded equipment conserves natural resources by reducing the need for raw materials and energy to manufacture new products. As such, our commitment to responsible product reuse and recycling is integral to meeting our energy efficiency objectives.

Product reuse and recycling offers other benefits as well. Remarketing used equipment is profitable for HP, and businesses and consumers are increasingly seeking out manufacturers that offer responsible reuse and recycling options for used equipment. Plus, many governments have passed legislation, such as the European Union’s Waste Electrical and Electronic Equipment (WEEE) Directive, requiring that discarded electronic equipment be recycled. Our proactive approach to product reuse and recycling helps us meet legal requirements, maintain access to markets and win business.

Our progress

HP began remarketing used equipment in 1981 and recycling in 1987. This year, we exceeded our goal to recycle 1 billion pounds (450,000 metric tonnes) of electronic products and supplies by the end of 2007. We have set an aggressive new goal to recover an additional 1 billion pounds for reuse and recycling by the end of 2010.

Beyond that major milestone, our efforts in 2007 yielded significant progress. Specifically, we:

  • Increased our annual recycling volume by more than 50 percent over 2006 to 113,000 tonnes (250 million pounds)
  • Collected approximately 3 million hardware units weighing 28,500 tonnes (63 million pounds) for reuse and remarketing, an increase of more than 31 percent compared to 2006
  • Increased the volume recovered for reuse and recycling as a proportion of relevant sales from 10 percent in 2006 to 15 percent (see calculation methodology in footnote 1 on Performance page)
  • Introduced recycling programs in seven countries: Bulgaria, Colombia, Indonesia, Malta, Philippines, Romania and Turkey.
  • Introduced several products that use recycled materials and include features to facilitate recyclability (see Products)

Take-back options

We offer a range of take-back services for both companies and consumers, illustrated in the graphic below. Responsible take-back is core to our leasing and reuse services, and saves customers time and expense managing old equipment. Free return and recycling is available for print cartridges in 47 countries or territories. We make arrangements with commercial customers depending on the equipment involved and the specific circumstances. Consumer recycling services vary from country to country, depending partly on local regulations. The graphic below summarizes HP’s reuse and recycling offerings. For more information, see product return options.

In all cases, it is important to manage the disposal of returned equipment to protect data security. We have safeguards in place for all products we take back, whether by trade-in, via donation or through our recycling services.

Product reuse and recycling at HP
Diagram: Product reuse and recycling at HP


1 Throughout this report, product "reuse" or "remarketing" refers to the return to use of complete electronic products. "Recycling" refers to the processing of waste electronic devices and consumable items for recovery of materials or energy.
2 The relationship is directly between the customer and the charity.


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