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HP Global Citizenship Report
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Employees
Communications
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Strong internal communication between management and employees is fundamental to HP's open and honest culture. Keeping employees informed about our business motivates them and illustrates how their work contributes to HP's success. We strive to provide a work environment where everyone's voice is heard and where all issues raised are resolved promptly. We encourage employees to discuss any concerns directly with managers, human resources (HR) staff or the Ethics and Compliance Office. HR staff work with employees and managers to address these issues. Meetings and day-to-day interactions are the primary ways managers communicate with employees. Other communications channels include:
In 2007, HP Chairman and Chief Executive Officer Mark Hurd held 22 communication sessions at locations around the world. These included open dialogues about issues raised in the employee survey and answers to employee questions during the live events. In total, 10,000 employees attended the communication sessions. Senior managers also hold similar events. Every quarter, our CEO holds all-manager and all-employee meetings where he provides an update on company performance, recognizes outstanding contributors and answers employee questions. Webcast replays, transcripts and written summaries of all major employee events are posted on our company intranet for employees to access. Each meeting in 2007 reached an average of 4,500 managers and 15,000 employees.
We continue to communicate with employees after they have retired from the company. We recognize that HP retirees represent a significant force for raising the profile of HP's brand, and we host a website to keep them up to date about HP. We want to recognize them for their contributions to HP's success and allow them access to many benefits and services, such as product discounts, enjoyed by current employees. We organize and sponsor events and encourage retirees to continue to represent HP through community volunteerism. For more information, see Employee giving and volunteerism.
We seek formal feedback from our employees through the annual Voice of the Workforce global survey (see below) as well as regular "pulse surveys" on specific issues. Employees can also ask questions to HP business group and function leaders at any time through the Ask HP service. In 2007, more than 132,000 employees (81 percent of the total workforce) participated in the Voice of the Workforce.1 The survey was available online in 25 languages, and confidentiality of individual results is strictly protected. The results help us gauge employee satisfaction and provide input to business planning, management decision-making and company strategy development. They also offer us insight into how HP's core values are being embraced throughout the company. Our CEO and Executive Council personally read employees' anonymous written comments. Senior managers assess the data to gauge progress and identify issues requiring further attention. Targets are then set at the business group level. Results and next steps are shared with employees at the work group level. The table below includes representative questions to summarize areas of strength and opportunities for improvement identified in the 2005, 2006 and 2007 Voice of the Workforce surveys.
To raise awareness and engage employees in our global citizenship programs, we publish monthly global and regional newsletters. Our internal global and regional citizenship websites cover areas such as the environment, philanthropy, ethics and privacy. These resources also provide tips on subjects such as saving energy and helping local schools apply for HP educational grants. We encourage employees to participate in global citizenship events. For example, HP celebrates Earth Day in the United States and Canada and the United Nations World Environment Day in other countries. In 2007, thousands of employees at more than 150 sites in 40 countries took part in computer recycling programs, environmental product fairs, lectures and volunteer events such as tree planting. Energy-saving light bulbs, reusable coffee mugs and cloth shopping bags were distributed during many of the events. We also launched a project with the World Wildlife Fund (WWF) to engage employees from our Europe, Middle East and Africa region with HP's efforts to address climate change. Experts from the WWF traveled to HP sites in Germany, France, the Netherlands, Poland, Spain, Sweden and the UK to encourage employees to develop ideas about how to use information and communications technology (ICT) to reduce greenhouse gas emissions. We created an intranet site, the Sustainable Innovation Zone, where employees submitted their suggestions. The most innovative ideas will be published in a report for customers in 2008. For more information on our partnership with WWF, see Social investment-Environmental sustainability and Climate and energy - Collaboration. In 2008, we launched the Live Green campaign to educate employees about the environment and encourage them to reduce their impact at work and at home. We will hold awareness events and will publish online environmental tips throughout the year. We also encourage employees to support local communities through giving and volunteerism.
1This percentage is based on active employees at the time of survey administration.
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