The HP Race to Results Service Management Simulation is available as part of our ITIL® Foundation for IT Service Management (or HF421S based on ITIL® V3), or you can experience it as a stand-alone one day event (U8623X or HF412X or HF415X for ITIL Version 3). This simulation has been updated to a new version to reflect the ITIL V3 concepts.
» Print a copy of our brochure describing the simulation
» Watch a short 5 minute video on the simulation
Who says learning about IT Service Management (ITSM) can't be fun? Imagine learning the keys to IT Service Management and having a blast doing it!
That's just what you will experience with HP's Race to Results Service Management Simulation. It's a modular interactive simulation that teaches IT professionals the basics of IT service management based on IT Infrastructure Library (ITIL) processes. It's fast-moving, competitive and fun. and nothing like any IT learning experience you've ever had before.
Although the benefits of ITSM have been proven, it is always a challenge to convince those who are unfamiliar with it. IT management and staff who are exposed to the theory alone always ask "Why, What, and How?"
The High Performance ITSM simulation was designed to address these questions. This fun and engaging business simulation is the perfect tool to increase involvement, commitment, and enthusiasm-some of the critical ingredients to a successful ITSM initiative-from all levels of key stakeholders in your organization, from management to IT staff.