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Content starts here If you hold any of the ITIL Practitioner (v2) certifications and are wondering about the best way to bridge the gap between your ITIL v2 knowledge and ITIL v3, HP's Practitioner Bridge courses may be just what you are looking for.

As you may know, most of ITIL v2 is present in ITIL v3 in some form. That also means that there is a significant amount of overlap between the ITIL Practitioner courses and the ITIL v3 Capability courses. Those two sets of courses are related as follows:

Practitioner Capability
UA575S ITIL Practitioner Support and Restore (IPSR) HF428S ITIL v3 Operational Support and Analysis (OS&A)
UA576S ITIL Practitioner Release and Control (IPRC) HF429S ITIL v3 Release, Control and Validation (RC&V)
HE632S ITIL Practitioner Agree and Define (IPAD) HF427S ITIL v3 Service Offerings and Agreements (SO&A)
HF536S ITIL Practitioner Plan and Improve (IPPI) HF430S ITIL v3 Planning, Protection and Optimization (PP&O)

To help holders of ITIL Practitioner certifications to gain the ITIL v3 knowledge from an ITIL Expert instructor, HP has introduced the following delta courses:

These courses are each 4 hours and delivered live over the Web, so you can take them from the convenience of your own office. Click on the course titles above to access their respective descriptions and schedules.

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