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ITIL®/ITSM Overview and Simulation Courses

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HP's 1/2-day and 1-day overview and simulation courses are perfect for executives, senior managers and others who need to understand ITIL and IT Service Management but are unable to get away for a 3-day ITIL Foundation course.

Our HP Race to Results Service Management Simulation is a major contributor to driving an organization's ITSM transformation.

Call HP Education at 800-HPCLASS (800-472-5277) to find out how you can make the best use of these popular courses in your own organization.

1/2-day Courses
HF411S ITIL® V3 Executive Overview (lecture) - no prerequisites Schedule
HF414S ITIL® V3 Simulation (1/2 day, 2-3 rounds) - no prerequisites Schedule
1-day Courses
HF412S ITIL® V3 Awareness (lecture) Schedule
HF415S ITIL® V3 Simulation (1 day, 3-4 rounds) Schedule

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ITIL® is Registered Trademark of the Office of Government Commerce in the United Kingdom and other countries