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New courses

» Principles of Business Analysis

The Business Analyst serves as the liaison between the business community and the technical solution providers. Gain skills to fully communicate requirements to the technical team before solutions are designed and implemented. Develop leadership and facilitation skills needed to glean the right information to understand the business environment and the user needs. Create key deliverable documents that are actionable by the development team. Define the key changes needed for an organization to develop lean processes. Learn how to position an organization for success in outsourcing projects.

» Project Management Skills for Business Analysts

Skilled project managers, business analysts, and technical leads align themselves with the best developers and business visionaries to develop the most appropriate, cost-effective, and innovative product or process solution. The project manager relies on business analysts to assist in providing accurate project objectives, system requirements, and business process and cost-benefit analysis, aligned with strategic business objectives providing stakeholder value. Learn how to meet project team goals through leading-edge business analyst involvement coupled with project management best practices.

» Business Analyst Leadership

It is no longer about control and management, but more about collaboration, consensus, communicating for results, and leadership. Learn to develop leadership skills required to effectively listen, earn trust, and serve as an effective liaison between the business community and the development team. Discover forms of leadership and communication styles that advance your business analyst career. Learn techniques for resolving conflict. Gain hands-on experience in analyzing stages of team development and maximizing user involvement and ownership.

» Meetings toolbox for business analysts

Business analysts plan, facilitate, and conduct various types of meetings to support the identification, analysis and tracking of business requirements through each phase of the business solutions life cycle. The business analyst often faces challenges when conducting these meetings. Counter typical meeting obstacles by learning to conduct crisp, focused, productive meetings. Develop a clear purpose and effective agendas, while practicing time management and motivating team members to provide valuable participation. Build consensus, arrive at necessary decisions, and achieve team “buy in”.

» Crafting High Quality Requirements

Whether outsourced or in-house, every IT development project needs exceptional requirements management. Up to seventy percent of IT project failures are tied directly to poor requirements management. Learn to develop key skills required to reduce requirements-driven causes of project failure. Develop tools and techniques to use throughout the requirements process, methods to conduct an inspection, and ways to reduce risks.

» Verifying and Validating the Solution

Learn to reduce conflict, decrease defects, and increase customer satisfaction through implementation of requirements verification and validation processes. Develop superior documentation skills. Discover models that guide requirements management. Establish compliance to industry standards. Create requirements traceability processes. Tailor fundamental elements of the test process to various development environments. Reduce overhead by tailoring the traceability approach to the level of project risk. Discover how to lead the customer and development teams through the user acceptance test.

» Value Driven Portfolio Management

IT product innovation and process improvement is the key to organizational success. Strategic management of the front end process is required to effectively funnel money to the projects that deliver organizational value. Studies continue to conclude that rushed study periods are a major cause of requirements flaws that lead to project failure. Learn to convince senior management to fully fund early initiative investigation efforts to reduce IT project failure.

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