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At a glance

View schedule & enroll Sorted by: location or date
Course number UC411S
Length 1 day
Delivery method Instructor-led training ( ILT)
Onsite dedicated training ( OST)
Price USD $525
CAD $555

Course overview

This 1-day course provides an introduction to IT Governance, and examines the need, value and benefits of governance to any IT organization. The course reviews IT governance drivers in the marketplace outlining the history and background of each. It includes a comparison of the available methodologies and their content and offers guidance on how and when each might be best used. Attendees should have a basic understanding of ITIL (IT Infrastructure Library), but regardless, ITIL will be briefly described and used as a baseline against which other methodologies are compared and contrasted.


Prerequisites

  • Some knowledge of ITIL and IT Service Management or IT audit experience would be beneficial, but is not essential as this is an introductory level course.

Audience

  • All IT management staff involved in planning for or operating IT Governance processes
  • Internal or external consulting staff, helping an organization plan for or implement IT Governance measures
  • Internal audit staff that will be responsible for examining or reviewing IT Governance processes
  • Business Managers who wish to learn more about IT Governance issues

Ways to save

Course objectives

  • Understand the importance and benefits of sound IT Governance
  • Gain awareness of IT Governance methodologies available in the marketplace
  • Understand the strengths and weaknesses of these methodologies and how each can fit in to an overall Governance framework

Next steps

  • Attendees who have not already attended IT Service Management training may be interested to attend the ITIL Foundation for IT Service Management (based on ITIL V2) course (H1846S) and then go on to Practitioner and Manager’s level training in IT Service Management.

Benefits to you

  • Learn about IT Governance and its importance and benefits
  • Be better prepared for your role in defining, planning and implementing sound IT Governance in your organization
  • Understand the strengths and weaknesses of the leading IT Governance methodologies

Course outline

This course will give students a broad understanding of IT Governance processes and the methodologies currently available in the marketplace. It will look at the background and history and strengths and weaknesses of these methodologies. Areas covered will include:

  • The IT Infrastructure Library (ITIL)
  • Cobit (and COSO)
  • CMM/CMMI
  • Six Sigma
  • eTOM
  • Sarbanes-Oxley (SOX)
  • Basel II
  • Standards: BS15000, BS7799, ISO9000, ISO20000

UC411S a.00
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