HP LaserJet university - version 230/240

Special note

Service Qualification:

This course helps service professionals prepare for HP Service Qualification which is required for warranty labor reimbursements and service partner program entitlements. Access to Service Qualification plans including requirements, exams and training is available from this site: http://www.hp.com/certification/service_qualification.html

Course overview

This instructor-led course provides a wide range of skills and knowledge. It focuses on hands on experience for disassembly and assembly, calibration, usage and troubleshooting tips and tricks.

Prerequisites

• Imaging and Printing Fundamentals Master Course
• LaserJet Fundamentals Master Course
• Network Printing Fundamentals

Instructions for accessing Web-based courses on the Learning Center:

• Enter your student ID number and your last name
• Click "Available courses"
• Choose "Grouped by subject" from the drop down menu
• Choose your course from the displayed list
• The course information datasheet will provide you with the description of the course and estimated duration of the class

Audience

• Service and support professionals participating in HP support programs

Ways to save

Course Objectives

Upon successful completion of this course, students will be able to:

• Remove and replace user replaceable parts
• Use the service manual to look up replacement procedures
• Interpret configuration pages and event logs
• Perform tests of printer function
• Interpret test results
• Use the service manual to look up test procedures
• Identify top troubleshooting issues for each HP LaserJet printer in this course
• Successfully troubleshoot common printing problems for all HP LaserJet printers in this course
• Disassemble and reassemble the HP LaserJet printers in this course, using the appropriate Service Manual for reference
  

By successfully completing this course you receive service qualification for the following products:

• HP LaserJet 4200/4250/4300/4350
• HP LaserJet 5000/5100
• HP LaserJet 8000/8100/8150
• HP LaserJet 9000/9050

Exam Note: The following SPNs will be earned by attending this instructor-led training: LJ 42XX/43XX (SPN 375), LJ 5000/5100 (SPN347), 8XXX (SPN 341), and LJ 9XXX (SPN 368). 

Products covered

• HP LaserJet 4200/4250/4300/4350
• HP LaserJet 5000/5100
• HP LaserJet 8000/8100/8150
• HP LaserJet 9000/9050