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HP Operations Manager for Windows II (Advanced Administration)

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At a glance

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Course number U8602S
Length 5 days
Delivery method Remotely assisted instructional learning ( RAIL)
Instructor-led training ( ILT)
Onsite dedicated training (OST)
Price USD $3,450
CAD $3,600

Course overview

This 5-day course is for Computer System Administrators, and others, who already have some experience with the HP Operations Software for Windows product. Students will build on their existing knowledge of HP Operations Software for Windows and learn how to effectively utilize advanced HP Operations Software for Windows features. Students will also learn to configure HP Operations Software for Windows for interoperability and integration with other HP Software products, including NNM, Internet Services, Service Desk and MS Cluster. This course is 50% lecture and 50% hands-on labs.


Prerequisites

  • HP Operations for Windows I (Administration) (H6778S)
  • Windows 2000 or Windows Server 2003 Administration and Security experience
  • Knowledge of TCP/IP, COM/DCOM, scripting and MCSE is desirable

Course objectives

Learn how to effectively utilize advanced HP Operations Software for Windows features such as:

  • Advanced policy management and scripting
  • Message forwarding to other applications
  • Flexible management capabilities
  • Interoperability with Operations-UX
  • Database management
  • Security and auditing
  • Using HP Operations Software for Windows in a cluster

Learn to use interoperation and integration capabilities to enable HP Operations Software for Windows to work with other HP Software products


Audience

  • HP Operations Software Customers: System or network administrators who are responsible for configuring and maintaining HP Operations Software for Windows
  • HP Software Channel Partners: Consultants, system architects, integrators and planners
  • HP Software Engineers involved in pre-sales and post-sales

Ways to save

Benefits to you

After attending this course, students will be able to:

  • Use advanced features of HP Operations Software for Windows, such as advanced policy management techniques, database management, security configuration, node configuration, and message forwarding
  • Configure HP Operations Software for Windows interoperability and integrations with HP Operations Software for Unix, NNM, OVIS, ServiceDesk, etc.
  • Create advanced policy rules using scripting
  • Install and use HP Operations Software for Windows in a Microsoft Cluster

Next steps

To learn more about HP Software products that can be integrated with HP Operations Software for Windows, students may take HP Operations Software for UNIX I (Administration) (H4356S), HP Network Node Manager Software on UNIX I / HP Network Node Manager Software I (UC340S), HP ServiceDesk Software (H7084S), and HP Internet Services Software Fundamentals (U8566S).


Course outline

Introduction

  • Introduction to HP Operations Software for Windows and basic concepts
  • Architecture
  • HP Operations Software for Windows processes
  • Data flow for messages, actions, policy deployment and performance data

WMI

  • Detailed architecture of WMI
  • Concepts and implementation of WMI policies in HP Operations Software for Windows
  • How to extend HP Operations Software for Windows functionality with WMI
  • Compare WMI in Threshold Monitors and WMI policies

Security

  • Accounts used in HP Operations Software for Windows
  • Security of tools and instrumentation
  • Applying security in various scenarios
  • Using auditing for added security

Message Forwarding

  • Learn to configure events: 1) to get messages to a 3rd party external application, and 2) for trouble-ticket or paging notification schemes
  • Intercepting HP Operations Software for Windows messages through WMI for integration with applications

Agent-based Flexible Manager Concepts

  • Scalability of HP Operations Software for Windows
  • Message flow between Agent and Manager: control and redirection
  • Backup servers, competence centers and follow-the-sun management schemes
  • Example of a Flexible Management Policy that uses Time Templates and Competence Center concepts

Server Based Flexible Management Concepts

  • Use HP Operations Software for Windows Servers to forward messages to each other, and to HP Operations Software/UX Servers
  • Forward selected messages to a single HP Operations Software/UX management server, and test out remote execution of Commands in the policy

Service Reporting

  • Creating relevant service views: advanced service configuration
  • How to ensure HP Operations Software for Windows can create reports on your custom Services
  • Creating a Service Logging Policy

Auto-deployment

  • How HP Operations Software for Windows uses auto-deployment with services and the Windows SPI
  • How Auto-deployment can be modified or disabled
  • Add nodes to a new Node Group with policies added for new services; deploy policies to systems

Node Information Policies

  • How to create managed node settings through the nodeinfo file
  • Control behavior of the HP Operations Software for Windows Agent
  • Turn on tracing
  • Enable special message requirements, modify buffering, etc.
  • Test out successive changes to the nodeinfo Policy

Database

  • Things you should know about the HP Operations Software for Windows OpenView SQL database
  • Upgrading the MSDE installation of HP Operations Software for Windows to full SQL database
  • Configuring a remote database
  • Using database utilities, such as osql

Advanced Policies and Scripting

  • Policy and message troubleshooting
  • Extending policies through scripting
  • Ensuring that policies do a good job of getting messages into the browser and what to do if they go missing
  • Using local logging
  • How to customize policies to give exactly the info you need, through scripting
  • Developing your scripting skills
  • Use of Microsoft scriptomatic tool

Integration

  • How to integrate HP Operations Software for Windows with other HP Software products, such as NNM and HP Internet Services Software

Service Management

  • What is ITIL and the best practices of Service Management?
  • How these infrastructure management tools lead to the next level of service management
  • Introduction to ServiceDesk, a tool to track service management

ServiceDesk Integration

  • HP Operations Software for Windows and ServiceDesk integration
  • Information about changes to the latest versions of HP Operations Software for Windows and ServiceDesk

HP Operations Software for Windows in a clustered environment

  • Introduction to MS Cluster
  • How HP Operations Software for Windows works in a cluster
  • Installing HP Operations Software for Windows on clustered systems

U8602S d.00
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