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Course number U8584S
Length 10 days
Delivery method Instructor-led training (ILT)
Price USD $7,000
CAD $7,700
*Courses are supported in the delivery formats above, but are not necessarily scheduled in every delivery format listed. Please click the schedule links at the top of the page to see which delivery formats are currently scheduled.

Course overview

This 10-day course provides the knowledge needed to perform preventive and corrective maintenance on an HP Integrity NonStop NS-series server. Learn how to perform system configuration and installation, diagnose failures to a field replaceable unit (FRU) level, perform system updates, and monitor, modify, and control an NS-series server utilizing the Open System Management (OSM) and Subsystem Control Facility (SCF) products. The course is 55 percent lecture and 45 percent hands-on labs using HP servers.



  • Previously offered comprehensive hardware support course and
  • At least six months experience maintaining HP NonStop™ systems


  • Account or support engineers and customer service personnel who are responsible for installing and fully maintaining the NonStop NS-series servers and the NonStop Kernel operating system

Ways to save

Course objectives

At the conclusion of this course you should be able to:

  • Understand the NonStop advanced architecture
  • Use the Open System Management (OSM) tool to operate, manage, and maintain the NonStop NS-series server
  • Describe changes made to the system configuration for the NonStop NS-series server
  • Install, configure, and troubleshoot a NonStop NS-series server
  • Install, configure, and troubleshoot the NonStop NS-series server storage and communications subsystems
  • Understand migration issues relating to the new NonStop NS-series servers
  • Perform expansion and/or reduction of a NonStop NS-series server
  • Configure FCSA ad G4SA adapters
  • Use Modular I/O and Versatile I/O
  • Understand the differences of the mid-range, low-end, and Carrier Grade NS-series servers

Benefits to you

  • Learn how to install, configure, and perform preventive and corrective maintenance on an HP NonStop NS-series server in order to fully support the system

Next Steps

Course outline

Module 1: Introduction

Module 2: Introduction to NonStop Advanced Architecture

  • Terms and definitions
  • NonStop Itanium based advanced architecture server configurations
  • NonStop advanced architecture mechanisms
  • Hardware error recovery options

Module 3: NS-series Hardware Components

  • Hardware components overview
  • Modular cabinet
  • UPS and modular rack changes
  • Blade element
  • LSUE and modules
  • Processor Switch Enclosure (p-switch)
  • Introduction to the IOAME
  • Lab exercise: NS-series hardware discovery

Module 4: Processor Switch (P-Switch) Functionality and Connectivity

  • Hardware overview and functionality
  • ServerNet topology
  • Connectivity to LSU, IOAME and IOMF2
  • ME firmware

Module 5: Blade Element, LSU, and P-Switch Connectivity

  • Connectivity for DMR and TMR
  • Lab exercise: cabling an NS-series server

Module 6: Open System Management (OSM)

  • OSM low level link and system startup
  • OSM service connection
  • Instant Support Enterprise Edition (ISEE)
  • Lab exercise: using the OSM low-level link

Module 7: MIOP on the NS-Series Server

  • Product features and functions
  • MIOP software architecture
  • Driver and service layers
  • Event handling

Module 8: Modular Systems Installation and Configuration

  • Modular systems, DMR, and TMR configurations
  • Site planning and preparation
  • Installation and configuration
  • Lab exercise: NS-series server configuration

Module 9: Storage Subsystem

  • NS-series storage
  • FCSA installation and configuration
  • Disk storage subsystem
  • Tape storage
  • Lab exercises: disk drive enclosure familiarization; disk drive enclosure FRU removal and replacement; FCSA installation; configuring fibre channel storage devices

Module 10: System Maintenance

  • Front component removals
  • Top down component removals
  • Blade element and I/O board removal and replacement
  • Lab exercises: replacing blade FRUs; replacing the I/O interface board; replacing LSU FRUs; replacing p-switch FRUs; IOAME FRU removal and replacement using guided procedures

Module 11: System Troubleshooting

  • Data collection
  • Debug and replacement procedures
  • Blade element and LSU power on failures
  • Run time failures
  • Processor complex - troubleshooting and health monitoring
  • Lab exercise: NS-series power cycle options

Module 12: System Upgrade

  • Processor upgrades
  • Capacity upgrades
  • Fault tolerance upgrade
  • Adding NonStop S-series I/O enclosures

Module 13: First Failure Data Capture (FFDC)

  • FFDC/TFDS definitions and benefits
  • NS-series new features
  • CPU failure handling
  • Installation, configuration, dependencies, best practices, and troubleshooting

Module 14: Operational Changes

  • Operations
  • DSM/SCM and OS Builder

Module 15: Communications Subsystem

  • G4SA overview, installation, and configuration
  • Introduction to NonStop ServerNet Cluster
  • Lab exercise: G4SA installation and configuration

Module 16 – Introduction to Versatile I/O (VIO)

  • Versatile I/O hardware and feature overview
  • IOAME core compared to VIO
  • Hardware and software requirements
  • Architectural overview
  • Configure FCSA and G4SA adapters
  • Embedded and expanded G4SA Ethernet port configurations
  • OSM support for VIO

Module 17 – The NS-Series Server Family

  • Mid-Range NS-Series Servers
  • Low-end NS-Series Servers
  • NS-Series Carrier Grade Systems
  • OSM Support for NS1x00, NS5000T, and NS5000CG
  • Introduction to NonStop NS3000AC

Onsite-Delivery Equipment Requirements

  • Each group of two students requires a minimum of:
    • One DMR 2-processor model NS-16000 server with H06.03 or later software
    • One (M8360-10) IOAME with three (M8840) FCSAs, two (M8800) G4SAs and cables
    • Two FCDMs with 8 drives in each module
    • One S-series I/O expansion enclosure with IOMF 2 CRUs and cables
    • One PC workstation per student
    • One (S7x-NSC4) or (S7X-RACKMON) NonStop System Console and NSC Software Suite (S7X-SWV1)
    • Two 3861 ServerNet Ethernet adapters with cables
    • One 3880 or 3881 SWAN with cables
    • Two (M8200-24) Procurve 2524 Ethernet switches compatible with customer's LAN, including cables
    • One fibre channel tape subsystem with cables

U8584S  A.00