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HP NonStop NS-series server support


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At a glance
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Course number U8584S
Length 10 days
Delivery method Instructor-led training (ILT)
Price USD $7,000
CAD $7,700

Course overview

This 10-day course provides the knowledge needed to perform preventive and corrective maintenance on an HP Integrity NonStop NS-series server. Learn how to perform system configuration and installation, diagnose failures to a field replaceable unit (FRU) level, perform system updates, and monitor, modify, and control an NS-series server utilizing the Open System Management (OSM) and Subsystem Control Facility (SCF) products. The course is 55 percent lecture and 45 percent hands-on labs using HP servers.



  • Previously offered comprehensive hardware support course and
  • At least six months experience maintaining HP NonStop™ systems


  • Account or support engineers and customer service personnel who are responsible for installing and fully maintaining the NonStop NS-series servers and the NonStop Kernel operating system

Ways to save

Course objectives

At the conclusion of this course you should be able to:

  • Understand the NonStop advanced architecture
  • Use the Open System Management (OSM) tool to operate, manage, and maintain the NonStop NS-series server
  • Describe changes made to the system configuration for the NonStop NS-series server
  • Install, configure, and troubleshoot a NonStop NS-series server
  • Install, configure, and troubleshoot the NonStop NS-series server storage and communications subsystems
  • Understand migration issues relating to the new NonStop NS-series servers
  • Perform expansion and/or reduction of a NonStop NS-series server
  • Configure FCSA ad G4SA adapters
  • Use Modular I/O and Versatile I/O
  • Understand the differences of the mid-range, low-end, and Carrier Grade NS-series servers

Benefits to you

  • Learn how to install, configure, and perform preventive and corrective maintenance on an HP NonStop NS-series server in order to fully support the system

Next Steps

Course outline

Module 1: Introduction

Module 2: Introduction to NonStop Advanced Architecture

  • Terms and definitions
  • NonStop Itanium based advanced architecture server configurations
  • NonStop advanced architecture mechanisms
  • Hardware error recovery options

Module 3: NS-series Hardware Components

  • Hardware components overview
  • Modular cabinet
  • UPS and modular rack changes
  • Blade element
  • LSUE and modules
  • Processor Switch Enclosure (p-switch)
  • Introduction to the IOAME
  • Lab exercise: NS-series hardware discovery

Module 4: Processor Switch (P-Switch) Functionality and Connectivity

  • Hardware overview and functionality
  • ServerNet topology
  • Connectivity to LSU, IOAME and IOMF2
  • ME firmware

Module 5: Blade Element, LSU, and P-Switch Connectivity

  • Connectivity for DMR and TMR
  • Lab exercise: cabling an NS-series server

Module 6: Open System Management (OSM)

  • OSM low level link and system startup
  • OSM service connection
  • Instant Support Enterprise Edition (ISEE)
  • Lab exercise: using the OSM low-level link

Module 7: MIOP on the NS-Series Server

  • Product features and functions
  • MIOP software architecture
  • Driver and service layers
  • Event handling

Module 8: Modular Systems Installation and Configuration

  • Modular systems, DMR, and TMR configurations
  • Site planning and preparation
  • Installation and configuration
  • Lab exercise: NS-series server configuration

Module 9: Storage Subsystem

  • NS-series storage
  • FCSA installation and configuration
  • Disk storage subsystem
  • Tape storage
  • Lab exercises: disk drive enclosure familiarization; disk drive enclosure FRU removal and replacement; FCSA installation; configuring fibre channel storage devices

Module 10: System Maintenance

  • Front component removals
  • Top down component removals
  • Blade element and I/O board removal and replacement
  • Lab exercises: replacing blade FRUs; replacing the I/O interface board; replacing LSU FRUs; replacing p-switch FRUs; IOAME FRU removal and replacement using guided procedures

Module 11: System Troubleshooting

  • Data collection
  • Debug and replacement procedures
  • Blade element and LSU power on failures
  • Run time failures
  • Processor complex - troubleshooting and health monitoring
  • Lab exercise: NS-series power cycle options

Module 12: System Upgrade

  • Processor upgrades
  • Capacity upgrades
  • Fault tolerance upgrade
  • Adding NonStop S-series I/O enclosures

Module 13: First Failure Data Capture (FFDC)

  • FFDC/TFDS definitions and benefits
  • NS-series new features
  • CPU failure handling
  • Installation, configuration, dependencies, best practices, and troubleshooting

Module 14: Operational Changes

  • Operations
  • DSM/SCM and OS Builder

Module 15: Communications Subsystem

  • G4SA overview, installation, and configuration
  • Introduction to NonStop ServerNet Cluster
  • Lab exercise: G4SA installation and configuration

Module 16 – Introduction to Versatile I/O (VIO)

  • Versatile I/O hardware and feature overview
  • IOAME core compared to VIO
  • Hardware and software requirements
  • Architectural overview
  • Configure FCSA and G4SA adapters
  • Embedded and expanded G4SA Ethernet port configurations
  • OSM support for VIO

Module 17 – The NS-Series Server Family

  • Mid-Range NS-Series Servers
  • Low-end NS-Series Servers
  • NS-Series Carrier Grade Systems
  • OSM Support for NS1x00, NS5000T, and NS5000CG
  • Introduction to NonStop NS3000AC

Onsite-Delivery Equipment Requirements

  • Each group of two students requires a minimum of:
    • One DMR 2-processor model NS-16000 server with H06.03 or later software
    • One (M8360-10) IOAME with three (M8840) FCSAs, two (M8800) G4SAs and cables
    • Two FCDMs with 8 drives in each module
    • One S-series I/O expansion enclosure with IOMF 2 CRUs and cables
    • One PC workstation per student
    • One (S7x-NSC4) or (S7X-RACKMON) NonStop System Console and NSC Software Suite (S7X-SWV1)
    • Two 3861 ServerNet Ethernet adapters with cables
    • One 3880 or 3881 SWAN with cables
    • Two (M8200-24) Procurve 2524 Ethernet switches compatible with customer's LAN, including cables
    • One fibre channel tape subsystem with cables

U8584S  A.00
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