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Content starts here

At a glance

Course number U8551X
Length 2 days
Delivery method Onsite dedicated training (OST)
How to order To order or find out more information, please call our Customer Registration Center (CRC) in the US at 800-472-5277 (800-HPCLASS) or in Canada at 800-563-5089.
You can also submit a query online.
Price USD $8,600

Special note

Software and Versions

  • HP Output Server 3.5
  • HP Output Explorer 3.0
  • HP Output Envoy 1.1

Course overview

This course assumes no prior knowledge of HP products. Topics focus on how to perform certain activities, rather than internal troubleshooting. Participants will learn how to operate the HP Output Server and carry out typical activities.


Audience

  • Operations and support staff providing day-to-day operational support for the HP Output Server and complementary HP products. Other possible audiences would include anyone wanting to gain basic HP Output Server knowledge

Ways to save

  • Save with the HP Care Pack education service offerings.

Course outline

Topics covered in this course include:

  • Key concepts and capabilities of HP Output Server
  • Basic architecture
  • Using the HP Output Explorer tools
  • Pausing, maintaining and resuming output devices and job queues
  • Tracking jobs to completion
  • Resubmitting, canceling and modifying jobs
  • Monitoring queues and job status
  • Assisting with typical output problems
  • Verifying permissions
  • Entering destination and phonebook information
  • Using the HP Output Envoy tools


On-site Requirements

On-site training classes and courseware are most effective in specific classroom, computing, and network environments. Therefore, it is required that the following provisions be met. Please contact Kristi Guyer (kristi.guyer@hp.com) for specific setup and/or hardware requirements or if you have questions or concerns about meeting any of the below requirements.

1. A classroom large enough for all students to sit comfortably.

2. A whiteboard with markers and an eraser. A flip chart with markers is not sufficient. Nor is a whiteboard the size of a flip chart.

3. A way to display slides generated from a laptop computer.

4. One Windows host for each participant. Machines must have TCP/IP installed with a static IP address for the duration of the class. The Administrator password must be available to the instructor on the day of setup.
NOTE: Refer to the HP Output Server Install & Configure Manual, HP Output Server 3.5 Release Notes, and the most recent Patch Release Notes for more specific operating system information. Those documents can be downloaded from the customer support web site (http://www.hp.com/united-states/outputmanagement/support.html).



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