This course will give the Service Professional all the tools and information necessary to service and support HP Color LaserJet 9500 Printers. The class will cover topics on media, toner, preventative maintenance, including printer driver support, full hands-on hardware training, and troubleshooting tips and techniques. You will also get information on where to get drivers, technical data and other valuable support information. Each student will receive a full set of service manuals and support materials.
This 3-day training is strictly limited to 12 students per class to ensure maximum participation and hands on experience. This course will have at least 50% hands on labs.
In order to receive HP service authorization program benefits, including part discounts and warranty reimbursements, your student ID number must be provided. Please have your student ID number available at sign-in on the first day of class. If you do not have a student ID or do not remember your number, please call 800-544-9976. You must provide your outlet ID (OID) number or have your company PPA update your profile in order to be associated with your company if you are employed by an HP authorized support provider.
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