Managing and maintaining a Microsoft Windows Server 2003 environment (MOC 2273)

Special note

Blended (5 days of classroom training and 3 days of e-Learning)

Course overview

This is the first course in the systems administrator and systems engineer tracks for Windows Server 2003 and serves as the entry point for other courses in the Windows Server 2003 curriculum.

This course combines five days of instructor-led training with additional e-Learning content to provide students with the knowledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server 2003 environment. The instructor-led portion of this class is five days in length. The additional e-Learning is provided for the student to take with them and access on their own time.

For students who prefer a complete classroom training experience, this same content as described above is delivered in two separate classes over a total of eight days:

Prerequisites

Before attending this course, students must have:

• CompTIA A+ certification, or equivalent knowledge and skills.
• CompTIA Network+ certification, or equivalent knowledge and skills.

Audience

This course is intended for individuals who are employed as or seeking employment as a systems administrator or systems engineer.

Ways to save

Benefits to you

After completing this course, students will be able to:

• Create and populate organizational units with user and computer accounts.
• Manage user and computer accounts.
• Create and manage groups.
• Manage access to resources.
• Implement printing.
• Manage printing.
• Manage access to objects in organizational units.
• Implement Group Policy.
• Manage the user and computer environment by using Group Policy.
• Audit accounts and resources.
• Prepare to administer server resources.
• Configure a server to monitor system performance.
• Monitor system performance.
• Manage device drivers by configuring device driver signing and restoring a device driver.
• Manage hard disks.
• Manage data storage.
• Manage disaster recovery.
• Maintain software by using Microsoft Software Update Services.

Course outline

Introduction to Administering Accounts and Resources
Lessons

• Multimedia: Introduction to Administering Accounts and Resources
• The Windows Server 2003 Environment
• Logging on to Windows Server 2003
• Using the Run As Feature for Administration
• Installing and Configuring Administrative Tools
• Creating an Organizational Unit

Lab: Creating Organizational Units

• Creating an Organizational Unit

Module 2: Managing user and computer accounts
Lessons

• Creating User Accounts
• Creating Computer Accounts
• Modifying User and Computer Account Properties
• Creating a User Account Template
• Managing User and Computer Accounts
• Using Queries to Locate User and Computer Accounts in Active Directory

Lab: Managing User and Computer Accounts

• Creating User Accounts
• Creating Computer Accounts
• Using Queries to Locate Objects
• Modifying User and Computer Properties

Module 3: Managing groups
Lessons

• Creating groups
• Managing group membership
• Strategies for using groups
• Using default groups

Lab A: Creating and managing groups

• Creating Global and Domain Local Groups
• Managing Group Membership
• Managing Default Groups

Module 4: Managing access to resources
Lessons

• Overview of managing access to resources
• Managing access to shared folders
• Managing access to files and folders using NTFS permissions
• Determining effective permissions
• Managing access to shared files using offline caching

Lab A: Managing access to resources

• Creating and Sharing Folders
• Configuring NTFS Permissions
• Publishing Shared Folders
• Testing Permissions
• Configuring Automatic Caching

Module 5: Managing Access to Objects in Organizational Units
Lessons

• Modifying Permissions for Active Directory Objects
• Delegating Control of Organizational Units

Lab: Managing Access to Objects in Organizational Units

• Modifying the Delegation of Control Wizard and Delegating Permissions
• Testing the Delegated Permissions
• Granting Permissions to the Legal Organizational Unit and Creating a Taskpad
• Testing the Delegated Permissions

Module 6: Implementing Group Policy
Lessons

• Implementing Group Policy Objects
• Implementing GPOs on a Domain
• Managing the Deployment of Group Policy

Lab: Implementing a GPO

• Disabling and Deleting a GPO
• Creating and Linking Multiple GPOs
• Filtering the GPOs to Exempt Selected Users
• Backing Up and Importing GPO Settings

Module 7: Managing the User Environment by Using Group Policy
Lessons

• Configuring Group Policy Settings
• Assigning Scripts with Group Policy
• Restricting Group Membership and Access to Software
• Configuring Folder Redirection
• Determining Applied GPOs

Lab: Managing the User Environment by Using Group Policy

• Creating and Applying a GPO to the Graphics Organizational Unit
• Assigning a Logon Script to Connect to a Printer
• Using a GPO to Configure the Members of the Backup Operators Group
• Using the Group Policy Results Wizard to Verify the Policy Settings

Module 8: Implementing Administrative Templates and Audit Policy
Lessons

• Overview of Security in Windows Server 2003
• Using Security Templates to Secure Computers
• Testing Computer Security Policy
• Configuring Auditing
• Managing Security Logs

Lab: Managing Security Settings

• Creating a Custom Security Template
• Importing and Deploying the Custom Template

Module 9: Preparing to Administer a Server
Lessons

• Introduction to Administering a Server
• Configuring Remote Desktop to Administer a Server
• Managing Remote Desktop Connections

Lab A: Preparing to Administer a Server

• Enabling Remote Desktop
• Creating a Shared Folder on a Remote Computer
• Connecting to a Remote Console Session
• Creating runas Shortcuts to Administration Tools

Module 10: Preparing to Monitor Server Performance
Lessons

• Introduction to Monitoring Server Performance
• Performing Real-Time and Logged Monitoring
• Configuring and Managing Counter Logs
• Configuring Alerts

Lab A: Preparing to Monitor Server Performance

• Selecting the Appropriate Monitoring Technique

Module 11: Managing Data Storage
Lessons

• Managing File Compression
• Configuring File Encryption
• Configuring EFS Recovery Agents
• Implementing Disk Quotas

Lab A: Managing Data Storage

• Troubleshooting Disk-Quota Entries
• Recovering an Encrypted File

Module 12: Managing Disaster Recovery
Lessons

• Preparing for Disaster Recovery
• Backing Up Data
• Scheduling Backup Jobs
• Restoring Data
• Configuring Shadow Copies
• Recovering from Server Failure

Lab A: Managing Disaster Recovery

• Backing Up the System State Data
• Recovering from a Corrupt Registry by Using Last Known Good Configuration
• Creating and configuring an alert in performance logs and alerts to track high CPU usage
• Recovering from a Corrupt Registry by Restoring System State Data

Module 13: Software Maintenance Using Windows Server Update Services
Lessons

• Introduction to Windows Server Update Services
• Installing and Configuring Windows Server Update Services
• Managing Windows Server Update Services

Lab A: Software Maintenance Using Windows Server Update Services

• Create a Test Computer Group
• View the Status of Updates and Computers
• Back up WSUS

Module 14: Securing Windows Server 2003
Lessons

• Introduction to Securing Servers
• Implementing Core Server Security
• Hardening Servers
• Microsoft Baseline Security Analyzer

Lab A: Securing Windows Server 2003

• Using the Security Configuration Wizard
• Configuring a Group Policy Object for Member Servers
• Scanning a Range of Computers by Using MBSA

NOTE: The self study modules are included on the student CDROM but are not printed in the course manual.

Self-Study Module A: Implementing Printing
Lessons

• Multimedia: Introduction to Printing in the Windows Server 2003 Family
• Installing and Managing Access to Printers
• Managing Printer Drivers
• Implementing Printer Locations

Lab A: Implementing Printing

• Installing Printers and Setting Printer Locations and Permissions
• Searching for Printers and Testing Permissions

Self-Study Module B: Managing Printing
Lessons

• Changing the Location of the Print Spooler
• Setting Printer Priorities and Scheduling Printer Availability
• Configuring a Printing Pool and Redirecting Print Queues
• Restoring data

Lab: Managing Printing

• Installing Printers and Creating a Printing Pool
• Setting Printer Priorities and Availability

Self-Study Module C: Monitoring Server Performance
Lessons

• Multimedia: The Primary Server Subsystems
• Monitoring Server Memory
• Monitoring Disks
• Monitoring Network Usage
• Monitoring Best Practices

Lab A: Monitoring Server Performance

• Create and Configure Alerts
• Configure the Messaging Service
• Finding a High CPU Usage Process
• Finding a High Memory Usage Process

• Configuring Device Driver Signing Options
• Using Device Driver Rollback

• Preparing Disks
• Managing Disk Properties
• Managing Mounted Drives
• Converting Disks
• Creating Volumes
• Creating Fault-Tolerant Volumes
• Importing a Foreign Disk

Lab A: Managing Disks

• Recovering from a Failed Mirrored Drive