HP Performance Insight Software: Administration I

Special note

Please review the recommended SNMP pre-study.

Course overview

This 5-day course makes students self-sufficient in handling the day-to-day tasks involved in installing, administering, and using HP Performance Insight software version 5.2 in a stand-alone (single-server) installation. This lecture lab course is taught on Windows® platforms, but includes information for operating PI on Unix systems.

Prerequisites

General understanding of the following subjects:

• Installation and administration of applications in a Windows® environment
• Network management concepts and solutions
• Network capacity planning concepts and solutions
• Very basic LAN/WAN network concepts
• Basic SNMP data collection and SNMP MIB concepts. (An SNMP Pre-study Guide is available)

Audience

• Performance Insight administrators who are responsible for the day-to-day administration, and maintenance of the Performance Insight environment

Ways to save

Course Objectives

• Understand the basic operation of data collection and reporting features
• Install HP Performance Insight Software
• Use device and type discovery capabilities
• Administer node list, polling groups, and polling policies
• Use and administer reports and report access features
• Install and administer the Interface Reporting solution
• Install and administer the Device Resources and System Resources solution
• Install and administer the Common Properties solution
• Manage element properties
• Schedule, generate, and view standard reports
• Perform a basic troubleshooting and understand log file entries
• Optimize the routine system processes for maximum performance

Next Steps

• HP Performance Insight Software: Administration II (U7380S)

Benefits to you

• Successfully install and configure HP Performance Insight Software to monitor your environment
• Provide the best reports to the right people with the right amount of information
• Prevent cross-contamination of information getting to the wrong set of viewers
• Minimize system and network resource utilization to implement your solution

Course outline

Introduction to HP Performance Insight Software

• Positioning Performance Insight with ITIL and HP ITSM
• Overview of Operation
• Overview of Reports

Installing HP Performance Insight Software

• Hardware and Software Prerequisites
• Step-by-Step Installation
• Verification and Troubleshooting of Installation

Selecting Report Packs

• Review of Report Types
• Review of Report Packs Available

Installing Report Packs

• Step-by-Step Installation

Adding Nodes

• Add nodes from console
• Import nodes from a file
• Import file of nodes from command line
• Remove nodes
• SNMP access and community string profiles

Grouping Nodes for Polling

• Compare types of polling groups
• Create, Edit, Delete polling groups
• Putting nodes into groups

Provisioning Common Properties

• Create, Edit, Delete Customers, Locations, and Nodes
• Assign nodes to customer and location using forms
• Assign nodes using import files

Viewing Reports

• Using the Web Browser
• Using the native Report Viewer
• Locating a report
• Using report elements
• Customizing reports
• Downloading and emailing reports

Defining Users and their Report Access

• Create, modify, delete user accounts
• Set user preferences and capabilities

Getting the Right Reports to the Right Users

• Create, modify, delete catalogs of reports
• Map users to catalogs
• Deploy, undeploy reports

Controlling Access to Data

• Create, modify, delete user groups
• Create, modify, delete data filters
• Map groups to data filters

Scheduling Reports

• Create, modify, delete schedule events
• Place reports in schedules

Data Collection and Operation

• Scheduling PI operations
• Reading data collection and rollup schedules
• Data collector operation and parameters
• Data analysis and aggregation

Database Architecture

• Data tables and their structure
• Property tables and their structure
• Key mappings
• Viewing data in tables

Using MIB Browser

• Loading a MIB
• SNMP get data

System Resources Report Pack

• Reports available
• Data collection
• Data analysis and summarization

Interface Reporting Operation

• Reports available
• Data collection
• Data analysis and summarization
• Handling reindexing

Using Object manager

• Locate an object
• Update information
• View reports

Focusing Report Content with Reporting Groups

• Grouping nodes for presentation
• Types of groups
• Create and apply groups

Managing the Performance Insight Database

• Monitor database size
• Aging and retention
• Indexing
• Tuning the database
• Streamlining rollups

Troubleshooting Performance Insight

• Verify PI health
• Troubleshooting data collection
• Troubleshooting reporting