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HP NonStop S-series field support training


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At a glance

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Course number U4170S
Length 10 days
Delivery method Instructor-led training (ILT)
Onsite dedicated training (OST)
Price USD $6,000
CAD $6,600

Course overview

This 10-day intermediate course provides you with the knowledge you need to perform preventive and corrective maintenance on an HP NonStop S-series server. You will learn to perform system configuration and installation; diagnose multiple failures to the customer replaceable unit/field replaceable unit (CRU/FRU) level; perform system updates; monitor, modify, and control a NonStop S-series server; and utilize the Tandem Service Management (TSM) product.


Account or support engineers and customer service personnel who are responsible for installing and fully maintaining the NonStop S-series network servers utilizing TSM, the Subsystem Control Facility (SCF), and the NonStop Kernel operating system.

Ways to save

Benefits to you

  • Changes to the NonStop server architecture that have resulted from the introduction of the ServerNet system area network (SAN) technology
  • Using the new TSM system to operate, manage, and maintain the NonStop S-series server
  • Changes that have been made to system configuration for the NonStop S-series server
  • Installing, configuring, upgrading, and troubleshooting a NonStop S-series server
  • Installing, configuring, and troubleshooting the NonStop S-series server communication subsystems

Next Steps

  • NonStop S-Series Tools Workshop course
  • DSM/SCM Operations and Management course
  • NonStop S-Series TCP/IP System Management course

Course outline

Introduction to NonStop S-series server
Fundamentals of the ServerNet system area network (SAN)

  • Comparing and contrasting the NonStop K-series server architecture with the NonStop S-series architecture
  • NonStop S-series enclosures and components
  • Introduction to the Tandem Service Management (TSM) application
  • The serviceability and testability features of NonStop S-series servers
  • New end-to-end service model
  • Lab Exercise: Physical Description

Introduction to the ServerNet SAN

  • Lesson 1
    Data transfer through the ServerNet SAN
    • Options for transferring data through the ServerNet SAN and its impact on I/O for NonStop Kernel systems
    • Data transfer for interprocessor communications
    • Standard model for I/O
    • I/O models used for NonStop S-series servers
    • Layered model for I/O
  • Lesson 2
    ServerNet Hardware Overview
    • Review of the fundamental elements of the ServerNet SAN
    • Structure of a ServerNet packet
    • Identifying the purpose of various fields within the ServerNet packet

NonStop S-series hardware overview

  • Lesson 1
    Processor and I/O enclosure subsystem overview
    • New processor enclosures
    • New I/O enclosures
  • Lesson 2
    Power subsystem description
    • Power subsystem of the NonStop S7000 server
    • Power subsystem of the NonStop S70000 server
    • Power subsystem of the I/O only enclosure
    • Power system architecture
    • Components of the power system
    • Explanation of the power sequences
    • Power system diagnostics
    • Power monitor and control unit (PMCU)

Server installation and startup

  • Lesson 1
    Server site planning and installation
    • Site requirements for the NonStop S-series servers
    • Installation of the NonStop S7000 and NonStop S70000 series servers
  • Lesson 2
    System startup
    • Steps required for system startup
    • Lab Exercise: Installing the Physical Components
  • Lesson 3
    Networking concepts overview for the NonStop S-series Server
    • Components of client/server computing
    • Data communication protocols utilized by the TSM software
    • Purpose of the Ethernet LAN as used by the NonStop S-series servers
    • The TCP/IP communications environment
    • IP addressing, including classes, subnet addressing, and masks
    • Point-to-Point Protocol (PPP)
    • Challenge Handshake Authentication Protocol (CHAP)
    • Simple Network Management Protocol (SNMP), including its main components and use by TSM
    • File transfer protocol (FTP)
    • Remote Procedure Call (RPC) and its use with TSM

Server configuration and management

  • Lesson 1
    Server configuration and management
    • Various types of configuration files
    • Creating a base configuration
    • Creating a user configuration
    • Online configuration changes
    • NonStop Kernel configuration services
    • SCF changes and enhancements for the NonStop S-series servers
    • The NonStop S-series naming convention
    • SCF0000, STARTCOM, and STARTSCF files
    • Lab Exercise: Using SCF to Manage and Configure an Nonstop S-series Server
  • Lesson 2
    Software management Using DSM/SCM and SYSGENR
    • How an OSIMAGE is created using SYSGENR
    • How SYSGENR is run
    • Files that result from a SYSGEN operation
    • Features and capabilities of Distributed System Management/Software Configuration Manager (DSM/SCM)
    • Typical DSM/SCM process flow
    • Five main actions performed by the DSM/SCM application for software management
    • Contents of the CONFTEXT file
    • Changes to the ALLPROCESSORS paragraph
    • New release model
    • Lab Exercise: Using DSM/SCM for Software Installation and Management

Storage devices

  • Lesson 1
    Disk storage subsystem
    • Introduction to the disk storage subsystem
    • System configuration and control by means of SCF
    • Plug and Play
  • Lesson 2
    Tape storage subsystem
    • Introduction to the tape storage subsystem
    • System configuration and control by means of SCF
    • Lab Exercise: Installing and Configuring Storage Devices Using SCF
  • Lesson 3
    Introduction to the ServerNet Device Adapter (ServerNet/DA)
    • ServerNet/DA
    • Supported products
    • Installing the ServerNet/DA
    • Legal configurations
    • Configuring disk and tape devices
    • Performing SAC installation and/or removal and replacement

Communications subsystems

  • Lesson 1
    Introduction to NonStop S-Series communications subsystems
    • ServerNet communications (comm) subsystems
    • Functions of the comm subsystems
    • Purpose of the ServerNet LAN systems Access (SLSA) subsystem
    • Purpose of the asynchronous wide area network (AWAN) subsystem
    • Purpose of the wide area network (WAN) subsystem
    • Supported products
    • Products that are not supported
  • Lesson 2
    • ServerNet LAN Systems Access (SLSA) configuration and management
    • ServerNet LAN Systems Access (SLSA) components
    • Matching components with product name and number
    • Functions of the SLSA components
    • SCF/SLSA object hierarchy
    • Recommended names of the SLSA adapter components
    • SLSA and QIO subsystem relationship
    • Lab Exercise Configuring the SLSA Subsystem and E4SA Adapter (3861)
  • Lesson 3
    • Installing and Configuring the Token-Ring ServerNet Adapter (TRSA)
    • Features of the 3862 Token-Ring ServerNet Adapter (TRSA) subsystem
    • Required software components
    • Hardware components
    • Steps to install the TRSA hardware
    • Configuring the TRSA subsystem
  • Lesson 4
    • ServerNet Wide Area Network (SWAN) Concentrator (3880) configuration and management
    • SWAN concentrator hardware components
    • Processes required for proper SWAN operation
    • IOPs available for use with the SWAN concentrator
    • Startup files used to configure processes for proper SWAN operation
    • Lab Exercise: Installing and Configuring a SWAN Concentrator
  • Lesson 5
    • Introduction to the ServerNet/FX Adapter (FXSA)
    • Features of ServerNet/FX adapter (FXSA) subsystem
    • Required software components
    • Hardware components
    • Installation the ServerNet/FX adapter hardware
    • Steps to configure the ServerNet/FX subsystem
  • Lesson 6
    • Asynchronous Wide Area Network (AWAN) installation and configuration
    • Purpose of the asynchronous wide area network (AWAN) subsystem
    • Models of AWAN servers that are available
    • Initial configuration of an AWAN server
  • Lesson 7
    • Installing and configuring the ServerNet/ATM (ATMSA) Adapter (3860)
    • Installing and configuring a ServerNet/ATM adapter

NonStop S-series server maintenance and expansion

  • Lesson 1
    Removal and replacement of PMF and IOMF CRUs
    • Removing and replacing processor multifunction (PMF) and I/O multifunction (IOMF) CRUs
    • Getting started
    • Preparation
    • Replacing the PMF CRU
    • Finishing installation
    • Resuming operations
    • Reporting problems
    • Lab Exercise: Removing and Replacing a PMF CRU
    • Lab Exercise: Removing and Replacing an IOMF CRU
  • Lesson 2
    Online resizing
    • Understanding the prerequisites and planning requirements
    • Building blocks
    • Preparing your target system
    • Preparing a block
    • Adding a block to your target system
    • Verifying the resized system
    • Lab Exercise: Expanding a 4-Processor Server to an 8-Processor Server (Including I/O only Enclosures)
    • Lab Exercise: Removing and Replacing SEB CRUs and ServerNet Cables

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