HP Tru64 UNIX crash dump analysis

Prerequisites

Students should be able to read C code, use kernel tools and be able to describe the data structures and internal processes of the HP Tru64 UNIX operating system.

Audience

Senior level support engineers who handle customer system crashes, and UNIX software and support engineers who need to analyze the kernel and crash dumps.

Ways to save

Benefits to you

This course presents up-to-date information from the latest release, methodology and tools for investigating a crash, and lab exercises to practice on real crash dumps.

Next Steps

TruCluster Internals U3710S

Course outline

• Crash dump basics
• What is crash dump analysis?
• Types of crashes
• The crash process
• Examining a crash dump
• Managing crash dump files
• File locations
• Sizing crash dumps
• Changing crash dump settings
• Generating manual crash dumps
• Using crash files
• Using dbx to examine kernel structures
• What is dbx?
• Dbx commands
• Kernel debugging hints
• Kernel tools and utilities
• Kernel debugging tools
• Crash analysis tools
• System utilities
• Web-based enterprise service (WEBES)
• Event log tools
• Searching for similar crashes
• Crash analysis guidelines
• Overview
• Gathering information
• Examining specific types of crashes
• Advanced techniques
• Analyzing software panics
• Examining panics
• Examining a crash on an SMP system
• Examining a simple lock panic
• Analyzing exceptions
• Understanding exceptions
• Examining exceptions
• Examining an illegal instruction fault
• Examining a kernel memory fault
• Examining a kernel memory malloc fault
• Analyzing hangs
• Dealing with a hung system
• Analyzing a hang crash
• Resource exhaustion
• Priorities and scheduling
• Kernel software
• Hardware problems
• Analyzing machine checks
• Understanding machine checks
• Analyzing a machine check