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Troubleshooting TCP/IP networks

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At a glance

View schedule & enroll Sorted by: location or date
Course number U3700S
Length 5 days
Delivery method Instructor-led training (ILT)
Onsite dedicated training (OST)
Price USD $3,000

Course overview

Users depend on their computer system to work. They want a consistent, predictable and acceptable level of service provided by both operating system and network services. Because network managers are often evaluated by the availability and performance of network services, they need to know how to detect and correct network problems before users start calling to report problems or poor performance.


Prerequisites

Students should be able to:

  • Describe fundamental LAN concepts
  • Describe how a computer system participates in a TCP/IP network
  • Configure and manage:
  • A TCP/IP network
  • Local Area Transport (LAT) service
  • Network File System (NFS) server and clients
  • Dataless Management Services (DMS) server and clients
  • Berkeley Internet Name Domain (BIND) and Network Information
  • Services (NIS) name and address services
  • Describe how the Simple Network Management Protocol (SNMP) is used to manage TCP/IP networks

In addition, experience in managing TCP/IP in a multivendor environment would be helpful.


Audience

This course is designed for network managers who are experienced in configuring and managing a TCP/IP network and are interested in learning how to troubleshoot network and network service problems.


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Course outline

  • Networking overview
    • TCP/IP protocol architecture
    • Addressing and routing
    • Client/server model
    • Troubleshooting techniques
  • Troubleshooting TCP/IP
    • Understanding the TCP/IOP operating environment
    • Verifying TCP/IP installation
    • Diagnosing and administrative tools
    • Troubleshooting typical problems
    • Troubleshooting TCP/IP interoperability problems
  • Introducing TCP/IP protocols
    • Configuring for tcpdump
    • Using tcpdump
    • TCP/IP protocol headers
    • Program example: sockets in stuff
  • Troubleshooting BIND
    • Understanding the BIND operating environment
    • Verifying BIND installation
    • Diagnostic and administrative tools
    • Troubleshooting typical problems
    • Troubleshooting BIND interoperability problems
  • Troubleshooting NFS
    • Understanding the NFS operating environment
    • Verifying NFS installation
    • Diagnostic and administrative tools
    • Troubleshooting typical problems
    • Troubleshooting NFS interoperability problems
  • Troubleshooting NIS
    • Understanding the NIS operating environment
    • Verifying NIS installation
    • Diagnostic and administrative tools
    • Troubleshooting typical problems
    • Troubleshooting NIS interoperability problems
  • Improving network performance
    • Kernel parameters
  • Troubleshooting LAT
    • Understanding the LAT operating environment
    • Verifying LAT installation
    • Diagnostic and administrative tools
    • Troubleshooting typical problems


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