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Module 1: Features and Architecture of Microsoft Lync Server 2010
Lessons:
- Features of Lync Server 2010
- Architecture and Server Roles
- New Management Tools
After completing this module, students will be able to:
- Describe the features and capabilities of Lync Server 2010
- Describe the architecture and server roles of Lync Server 2010
- Describe the management tools of Lync Server 2010
Module 2: Deploying Microsoft Lync Server 2010
Lessons:
- Preparing for Deployment
- Reviewing the Design Process
- Deploying Lync Server 2010
Lab: Preparing the Environment and Deploying a Lync Server 2010 Pool
- Exercise 1: Preparing for Lync Server 2010
- Exercise 2: Configuring a Lync Server 2010 Topology
- Exercise 3: Publishing the Topology
- Exercise 4: Configuring Domain Name Server (DNS)
- Exercise 5: Deploying the Front End Server Role
After completing this module, students will be able to:
- Prepare for the deployment of Lync Server 2010
- Review the design process
- Deploy Lync Server 2010
Module 3: Configuring Users and Rights in Microsoft Lync Server 2010
Lessons:
- Managing Lync Server 2010
- Role-Based Access Control
Lab: Configuring Users and Rights
- Exercise 1: Using the Lync Server Control Panel
- Exercise 2: Using the Lync Server Management Shell
- Exercise 3: Configuring Role-Based Access Control
After completing this module, students will be able to:
- Use Lync Server 2010 management interfaces
- Configure Role-Based Access Control
Module 4: Client and Device Deployment and Management
Lessons:
- Preparing for Client Deployment
- Deploying and Managing Lync 2010 Clients
- Preparing for Device Deployment
- Deploying and Managing IP Phones
Lab: Client and Device Management
- Exercise 1: Creating and Assigning Client Policies
- Exercise 2: Creating and Assigning Device Policies
- Exercise 3: Configuring Device Update
After completing this module, students will be able to:
- Prepare for client deployment
- Deploy and manage clients
- Prepare for device deployment
- Deploy and manage IP phones
Module 5: External User Access
Lessons:
- Edge Server Role
- Topologies for External User Access
- Preparing for External User Access
- Edge Server Deployment Process
Lab: Deploying External User Access
- Exercise 1: Configuring the Topology for External Access
- Exercise 2: Deploying Edge Server and Configuring Remote Access
- Exercise 3: Testing and Verifying External User Access
After completing this module, students will be able to:
- Define the Edge Server role
- Consider topologies for external user access
- Deploy Edge Server
Module 6: Configuring Basic Enterprise Voice Functionality
Lessons:
- Features of Lync Server 2010 Enterprise Voice
- Preparing for Enterprise Voice
- Deploying Enterprise Voice
Lab: Configuring Basic Enterprise Voice Functionality
- Exercise 1: Configuring the Topology for Enterprise Voice
- Exercise 2: Configuring Lync Server 2010 Enterprise Voice
After completing this module, students will be able to:
- Describe the features of Lync Server 2010 Enterprise Voice
- Prepare for the deployment of Lync Server 2010 Enterprise Voice Functionality
- Deploy and configure Lync Server 2010 Enterprise Voice Functionality
Module 7: Extending Enterprise Voice Functionality
Lessons:
- Configuring Enterprise Voice
- Introducing Call Park
- Introducing the Announcement Service
Lab: Implementing Enterprise Voice
- Exercise 1: Configuring Voice Policies and PSTN Usages
- Exercise 2: Configuring Routes and Site Trunks
- Exercise 3: Configuring Call Park
- Exercise 4: Configuring the Unassigned Number Feature
- Exercise 5: Configure Users for Enterprise Voice
- Exercise 6: Testing and Verifying Enterprise Voice Functionality
After completing this module, students will be able to:
- Configure Enterprise Voice Functionality
- Introduce the Call Park feature into your Enterprise Voice Deployment of Microsoft Lync Server 2010
- Introduce the Unassigned Number feature into your Enterprise Voice Deployment of Lync Server 2010
Module 8: Microsoft Exchange Server 2010 SP1 Unified Messaging (UM) Integration
Lessons:
- Overview of Exchange Server 2010 SP1 Unified Messaging
- Prerequisites for Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
- Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
Lab: Integrating Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010
- Exercise 1: Configuring Exchange Server 2010 SP1 UM to Work with Lync Server 2010 Enterprise Voice
- Exercise 2: Configuring Lync Server 2010 to Work with Exchange Server 2010 SP1 UM
- Exercise 3: Testing and Verifying Integration
After completing this module, students will be able to:
- Perform the necessary tasks to prepare for the integration of Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010
- Integrate Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010
Module 9: Implementing Response Groups
Lessons:
- Overview of the Response Group Service and its Application
- Response Group Service Components
- Response Group Service Management Tools
Lab: Configuring the Microsoft Lync Server 2010 Response Group Service
- Exercise 1: Configuring Agents Groups and Queues
- Exercise 2: Configuring Workflows
- Exercise 3: Verifying the Response Group Service Behavior
After completing this module, students will be able to:
- Describe the function of the Response Group Service and its new features
- Describe the components of the Response Group Service and their settings
- Describe the tools used to configure and manage response groups
Module 10: Conferencing in Microsoft Lync Server 2010
Lessons:
- Introduction to Conferencing in Lync Server 2010
- Dial-In Conferencing in Lync Server 2010
- Managing and Administering Conferencing Policies
Lab: Conferencing Configuration and Deployment
- Exercise 1: Configuring Dial-In Conferencing
- Exercise 2: Configuring Conferencing Policies
- Exercise 3: Experiencing Lync Server 2010 Conferencing
After completing this module, students will be able to:
- Describe the conferencing modes in Lync Server 2010
- Describe the Lync Server 2010 conferencing features
- Discuss the conferencing architecture and infrastructure components
- Explain conferencing call flows
- Explain the conferencing deployment and migration considerations
Module 11: Monitoring and Archiving
Lessons:
- Describing the Archiving Service
- Describing the Monitoring Service
- Configuring Archiving and Monitoring
Lab: Configuring and Using Archiving and Monitoring in Lync Server 2010
- Exercise 1: Configuring the Archiving Server Role
- Exercise 2: Configuring the Monitoring Server Role and the Lync Server Monitoring Reports
- Exercise 3: Exploring the Lync Server Monitoring Reports
After completing this module, students will be able to:
- Describe the archiving service
- Describe the monitoring service
- Configure the archiving and monitoring services
Module 12: High Availability and Disaster Recovery in Microsoft Lync Server 2010
Lessons:
- High Availability Options
- Tools for Backing Up and Restoring Lync Server 2010
- Critical Lync Server Data to Export and Import
- Critical Lync Server 2010 Data to Export and Import
Lab: Preparing for and Recovering from a Disaster
- Exercise 1: Using System and Application Tools to Backup Lync Server 2010
- Exercise 2: Using Lync Server 2010 Tools to Backup Lync Server 2010
- Exercise 3: Restoring Lync Server 2010 Configuration Settings
After completing this module, students will be able to:
- Describe the high availability options
- Describe the tools for backing up and restoring Lync Server 2010
- Export and import critical Lync Server 2010 data
- Back up and restore critical Lync Server 2010 data
Module 13: Call Admission Control
Lessons:
- Overview of Call Admission Control
- Implementing Call Admission Control
Lab: Implementing Call Admission Control
- Exercise 1: Configuring CAC Components
- Exercise 2: Verifying Bandwidth Policy Application
After completing this module, students will be able to:
- Describe an overview of CAC features and functionality
- Configure and implement Call Admission Control
Module 14: Deploying and Configuring Enhanced 9-1-1
Lessons:
- Overview of E9-1-1
- Deploying and Configuring E9-1-1
Lab: Configuring the Lync Server 2010 Location Information Service for E9-1-1 Calling
- Exercise 1: Creating Emergency Routes and PSTN Usages
- Exercise 2: Defining LIS Locations
- Exercise 3: Experiencing LIS Features
After completing this module, students will be able to:
- Explain the function, features, components, and requirements of Enhanced 9-1-1
- Deploy and configure Enhanced 9-1-1
Module 15: Voice Resiliency Features of Lync Server 2010
Lessons:
- Voice Resiliency in Lync Server 2010
- Features Available During Various Outage Scenarios
Lab: Implementing Voice Resiliency in Lync Server 2010
- Exercise 1: Configuring Central Site Resiliency
- Exercise 2: Testing and Verifying Branch Office Voice Resiliency with a WAN Outage
- Exercise 3: Testing and Verifying Branch Office Voice Resiliency with a Pool Outage
- Exercise 4: Testing and Verifying Branch Office Voice Resiliency with SBS Outage
After completing this module, students will be able to:
- Explain voice resiliency in Lync Server 2010
- Explain the features available during various outage scenarios
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