At a glance
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Course number HL257S
Length 2 days
Delivery method* Instructor-led training (ILT)
Onsite dedicated training (OST)
*Courses are supported in the delivery formats above, but are not necessarily scheduled in every delivery format listed. Please click the schedule links at the top of the page to see which delivery formats are currently scheduled.

Special notes

Thank you for considering HP Education Services for your Project Management/Business Analysis (PM/BA) training needs. We provide the following delivery options:

  1. If you are an individual interested in attending this course, you may do so by clicking on the schedule link above. This will take you to the Management Concepts site where you can register for the class. You may also use your HP Care Pack Credits to pay for the class, in addition to standard payment options.

  2. If your organization is interested in conducting a class at your location, or a virtual instructor led delivery for one of the courses listed below, please contact us to obtain a quote based on your delivery requirements. (Note: Must have a minimum of 8 individuals for onsite deliveries)

Course overview

This 2-day course explains and reinforces the need for project control throughout the recovery of a challenged project. It helps you determine the symptoms of a challenged project, create an assessment and recovery process, and prevent future challenged projects. It is consistent with the knowledge areas of Project Management Institute’s A Guide to the Project Management Body of Knowledge.


  • Project Management Fundamentals (HC577) or equivalent


  • This course is intended for for students who are looking to prepare to take the PMP® exam
  • This course is also appropriate for project managers who want to improve their skills to manage effectively troubled projects

Ways to save

Course objectives

To gain knowledge and skills that you need to:

  • Analyze scenarios to identify symptoms of challenged projects
  • Establish a process for assessing and recovering challenged projects
  • Demonstrate the assessment and recovery process’ initiating phase
  • Explain the assessment and recovery process’ planning phase
  • Explain the assessment and recovery process’ assessment phase
  • Explain the assessment and recovery process’ recovery phase
  • Explain the assessment and recovery process’ managing and transition phase
  • Discuss the prevention of challenged projects

Next steps

  • Advanced Project Management topics leading to recognition of your knowledge and skill by passing the Project Management certification appropriate to your country or region

Benefits to you

  • World-class project management training based on the PMI® Project Management Body of Knowledge (PMBOK® Guide). Project management is an HP core competency, with 3500 experienced project managers in 160 countries
  • Increased confidence in the management of your projects leading to professional recognition and increased levels of responsibility
  • Better project performance and increased satisfaction among your project team

Course outline

Overview of the Project Assessment and Recovery Process

  • Project success drivers and industry success statistics
  • Definition of project outcomes
  • Causes and symptoms of challenged projects

Developing an Assessment and Recovery Project Charter

  • Components of the assessment and recovery process initiating phase
  • Definition of the assessment and recovery scope statement
  • Developing an assessment and recovery project charter

Planning the Challenged Project’s Assessment

  • The formation and goals of a “Tiger team”
  • Documentation and collection of assessment data
  • The purpose of assessment interview planning

Assessing the Challenged Project

  • Project assessment activities
  • Data collection guidelines
  • Data analysis and team problem solving tools
  • Guidelines for effective project troubleshooting
  • Project recovery options

Developing the Challenged Project’s Recovery Plan

  • Definition of recovery
  • The development of a recovery plan
  • The management of stakeholder expectations
  • Performing a stakeholder analysis
  • The steps to build an effective communication plan
  • Establishing assessment and recovery project control
  • Establishment of the Assessment and Recovery Project’s recovery baseline

Managing Project Recovery and Transition

  • The execution of the assessment and recovery project’s recovery plan
  • Achievement of successful project recovery
  • The process and guidelines for closing an assessment and recovery project

Preventing Challenged Projects

  • Early warning signs of challenged projects
  • Complexity as a contributor to challenged projects
  • Learning from failures

HL257S - B.00