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Module 1: ProLiant Server Portfolio
- Objectives
- HP ProLiant server family
- HP ProLiant G6 server
- HP ProLiant G7 server
- Learning check
Module 2: HP Service Resources
- Objectives
- Overview of service resources
- ProLiant serial and product ID numbers
- Checking warranties
- Finding parts information
- Using service documents
- Navigating the "Train certify" section of your partner portal
- Using web-based support resources
- Contacting telephone support services
- Learning Check
Module 3: Management of HP ProLiant Server
- Objectives
- Basic management tools
- HP Insight Control
- HP Systems Insight Manager
- Integrated Lights-Out technology
- Learning check
Module 4: Install, Set Up, and Configure Lights-Out
Management Products
- Objectives
- Install and set up LAN connections
- iLO hardware installation
- Accessing the setup
- Configuring network settings
- Configuring security settings
- RBSU security
- Configuring directory settings
- Configuring user administration
- Learning check
Module 5: Troubleshooting Integrated Lights-Out
- Objectives
- Supported browsers and client operating systems
- iLO POST LED indicators
- Event Log entries
- Login issues
- iLO Management Port not accessible by name
- Cannot access iLO 2 using Telnet
- Alert and trap problems
- Directory problems
- Mouse problems
- Remote Console problems
- SSH and Telnet problems
- Video and monitor problems
- Virtual Media problems
- Miscellaneous problems
- Displaying the current session cookie
- Testing SSL
- Resetting iLO 2
- Learning check
Module 6: HP Troubleshooting for a ProLiant
Server
- Objectives
- HP troubleshooting methodology
- Step 1 Collect data (1 of 2)
- Step 2 Evaluate the data to determine subsystems causing the issue
- Step 3 Develop an optimized action plan
- Step 4 Execute the action plan
- Step 5 Determine whether the problem is solved
- Step 6 Implement preventive measures
- Learning check
Module 7: System Memory Troubleshooting )
- Objectives
- Memory troubleshooting
- Memory problem indicators
- Troubleshooting using HP Insight Diagnostics
- Troubleshooting flowcharts
- Memory problems and firmware
- Learning check
Module 8: Servicing ProLiant Subsystems
- Objectives
- Performing prerequisite steps
- Installing, removing, and replacing components
- Servicing the ProLiant blade servers
- Troubleshooting a failed installation
- Common problem resolution
- ProLiant server troubleshooting flowcharts
- c-Class server blade fault indications flowchart
- Learning check
HK752S a.00
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