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Troubleshooting HP Enterprise Wireless Networks


Education & Training
US & Canada

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Course number HK664S
Length 3 days
Delivery method* Virtual Instructor-Led Training (VILT)
Instructor-led training (ILT)
Onsite dedicated training (OST)
Price USD $1,950
*Courses are supported in the delivery formats above, but are not necessarily scheduled in every delivery format listed. Please click the schedule links at the top of the page to see which delivery formats are currently scheduled.

Course overview

Students will learn to identify and resolve issues related to client connectivity, roaming, and authentication using network management software and device debugging commands. Students will become familiar with common issues and their resolutions as well as troubleshooting methods and tools that are used to identify and resolve unfamiliar or undocumented issues. This course is equivalent to The Learning Center 00313556 Troubleshooting HP Enterprise Wireless Networks course from the ExpertOne program.


  • Prerequisites here


Students must complete the following prerequisite courses before attending Troubleshooting HP Enterprise Wireless Networks:

  • HP Wireless LAN Technologies (WBT)
  • Implementing A-Series Wireless LANs (ILT)
  • Introducing HP Intelligent Management Center (IMC)
  • HP Enterprise Wireless Networks (ILT)

Ways to save

Next steps

  • HP0-Y36 Exam

Benefits to you

Students will learn troubleshooting techniques to resolves issues with HP Networking A-Series Wireless Product deployment and operation. Instruction and student activities will focus on using IMC as a troubleshooting tool throughout the course.

Course outline

  • Optimize and troubleshoot an enterprise wireless network
  • Centrally manage and troubleshoot a wireless network using Intelligent Management Center (IMC)
  • Interpret event logs to identify and troubleshoot wireless network issues
  • List common wireless networking issues, causes, and resolutions
  • Use networking, debug, and hidden commands to troubleshoot problems with wireless networks
  • Capture wireless network packets and interpret results
  • Resolve issues related to lack of power or power failure
  • Resolve cabling problems
  • Resolve problems with AC discovery and AP management
  • Resolve 802.11n performance issues
  • Resolve basic configuration errors
  • Resolve client connectivity issues
  • Resolve problems related to client roaming

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