Remotely assisted instructional learning (
RAIL)
Instructor-led training (
ILT)
Onsite dedicated training (
OST)
Price
USD $3,600
CAD $3,600
*Courses are supported in the delivery formats above, but are not necessarily scheduled in every delivery format listed. Please click the schedule links at the top of the page to see which delivery formats are currently scheduled.
Course overview
This 4-day, lab-intensive course focuses on
providing system administrators with the advanced
knowledge, skills, and abilities to achieve
competence in troubleshooting the VMware
vSphereT virtual infrastructure. In this course, you
will spend most of the time diagnosing and
rectifying configuration problems created on
VMwareŽ ESXT/ESXi hosts and VMware
vCenterT Server systems. This course is 25 percent
lecture and 75 percent hands-on labs.
Prerequisites
This is an advanced course. Prerequisites include the
completion of one of the following:
Equivalent knowledge and administration experience with ESX/ESXi and vCenter Server
Audience
System administrators, systems engineers, and help desk
personnel who need the knowledge, skills, and abilities
to perform advanced troubleshooting of their vSphere
deployments.
Course objectives
At the end of the course, you should be able to:
Use the VMware vSphere Client and service
console commands to configure or diagnose and
rectify problems on ESX
Use the vSphere Client and the VMware vSphere
Management Assistant (vMA) appliance to
configure or diagnose and rectify problems on ESX
and ESXi hosts
Use ESXi technical support mode to diagnose and
rectify problems on ESXi
Create and use a network sniffer to capture and
display virtual switch network traffic
Use the vSphere Client and command-line tools to
troubleshoot VMware VMotionT, VMware Storage
VMotion, VMware High Availability, VMware
Distributed Resource Scheduler, and virtual
machine power-on problems
Course outline
Course Introduction
ESXi Command-Line Troubleshooting Methods
Install and use vMA
Learn common VMware vSphere
Command-Line Interface commands and
syntax
Configure ESXi technical support mode and
SSH access
ESX, ESXi, and vCenter Server Log Files
View ESX, ESXi, and vCenter Server log files
Configure a centralized ESX/ESXi log host
Network Troubleshooting
Identify and configure vNetwork components
Configure and use a network traffic sniffer
Management Troubleshooting
Troubleshoot vSphere management components
Storage Troubleshooting
View, configure, and diagnose storage access problems
Configure iSCSI authentication and digests
VMotion Troubleshooting
Troubleshoot VMotion and Storage VMotion errors
VMware HA Cluster Troubleshooting
Troubleshoot errors with slot calculations, admission control, and host monitoring
DRS Cluster Troubleshooting
Troubleshoot errors with shares, pools, and limits
Virtual Machine Troubleshooting
Review power-on requirements
Troubleshoot virtual machine power-on failures
Graduation Lab
Complete a final multihour, multiproblem troubleshooting exercise
