Addressing the HP Thin Client Image and Operating System

Special notes

• This HG816S course is equivalent to SPO/HP Partner Course= 00103220 and HP Internal/L&D Course = 0088783
• This course prepares you for HPCP Thin Client-AIS Certification Exam# HP2-H05

Course overview

This 3-day course is designed to be a technical experience of the HP Thin Client Solution. This course gives a summary of the remote computing functions, gives the criteria for matching clients to customer requirements, instructs the appropriate identification and utilization of technology for a customer demonstration and details information on each operating system and client implementation.

Prerequisites

• The "Thin Client Family Level Sales Training WBT course= ID 00103221 (prior to June 15th,2009) or replacement WBT= 00111346 (after June 15th,2009)
• In addition, ‘HP Thin Client New Product Briefs’ WBT = ID 00092325 also recommended.

  These WBTs support HPCP Thin Client Sales Certification Exam = HP2-H04. To access these WBTs, Partners should go to the HP Partner Learning Center

• Demonstrate knowledge of Windows and Remote Desktop Protocol
• Perform Windows 2003 Server administrative tasks
• Demonstrate knowledge of Windows 2003 Server platform key components including: Active Directory, DHCP, DNS, FTP
• Demonstrate knowledge of network infrastructure concepts and definitions, standard TCP/IP networking and associated concepts (DNS, DHCP, FTP)
• Understand Altiris client imaging or HE645S or equivalent knowledge

Audience

Ways to save

Course objectives

• describe the appropriate components of client virtualization
• understand environment configuration requirements (virtual machines, brokers, firewalls)
• demonstrate thin client operation and imaging

Next steps

• HP Insight Control Suite: Deploying and Updating with RDP (HE645S)
• Blade PC-Workstation Essentials Part 1 (HG817S)
• Blade PC-Workstation Essentials Part 2 (HG818S )

Course outline

Client Virtualization Benefits

• Client virtualization focusing on the associated customer benefits
• Discuss the benefits, advantages, and improvements of the client virtualization solution over a typical desktop-workstation environment
• Total cost of ownership savings

How Client Virtualization Functions

• Technical understanding of the solution including the ability to describe the hardware and software components of the solution
• Describe interaction between thin client and remote desktop
• Select infrastructure components

Selecting the Right Client

• Determine which OS and hardware best match customer requirements

Imaging the Thin Client

• Importance of remote management of thin clients
• Common remote management tasks
• Describe use model for remote management
• Locate and restore recovery image
• Describe DHCP and FTP update process for images/settings for all model/OS combinations
• Describe ThinState operation and advantages
• Describe Altiris operation and features per OS
• Describe HP Client Automation and list supported models
• Describe benefits of Image and Device Manager
• Compare remote management solutions

Windows XPe: Most Compatibility and Supported Drivers and Options (and cost)

• Compare features of each product
• List what is contained in the image
• List preconfigured user accounts
• Add a user
• Locate most recent list of add-ons
• Install add-on locally or through remote management
• Describe multi-lingual user interfaces available
• Describe EWF architecture and operation
• Commit changes through EWF
• Change boot order
• Configure networking
• Connect to host
• Configure host connections
• Capture and deploy images and settings through Altiris and ThinState
• Configure firewall security

Window CE: Low Cost and Secure

• Describe/compare CE desktop layouts and their use models
• Describe CE operation and image considerations
• Restore system to known state
• Install application
• Capture and deploy image or settings using ThinState or Altiris
• Configure BIOS settings

Debian Linux: Flexible

• Position Linux in the product positioning families
• Navigate the desktop user view
• List what is contained in the image for each model
• List add-ons since release. Locate most recent listing
• Describe Linux package management with aptitude or synaptic and locate HP packagerepository. Install and remove packages
• Capture and deploy with ThinState

ThinConnect Operating System

• Position the thin client model
• Describe stateless capability and benefits
• List image components and preinstalled drivers
• Open client UI and configure settings
• Describe .xml file customizations
• Capture and deploy images using ThinState, Altiris, and FTP update

ThinPro Operating System

• Position of the thin client model
• Describe stateless capability and benefits
• List Image components and preinstalled drivers
• Configure settings
• Describe ThinState and stateless deployment ThinPro GT Operating System
• Position of the thin client model
• List image components and preinstalled drivers
• Configuration settings Hardware Maintenance
• Components of thin client
• Installation of optional components

ThinPro GT Operating System

• Position of the thin client model
• List image components and preinstalled drivers
• Configuration settings

Hardware Maintenance

• Components of thin client
• Installation of optional components