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This self-paced CD/WBT provides servicing and support information for HP Remote Graphics Software. Topics include the features, architecture, and functionality of the product. Information is also provided on diagnostic indicators and on troubleshooting. After completing this course, you should be able to set up, configure, and support HP Remote Graphics Software Sender and HP Remote Graphics Software Receiver. You should also be able to discuss the performance of the software with customers and know how to escalate a call when necessary.
This course is intended for authorized HP Partners, Resellers, and Customers who will be involved in the sale and deployment of the HP ProLiant xw460c Blade Workstation Solution and signed up to attend the 2day HG757 Advanced Remote Graphics Software (RGS) Course.