Instructor-led training (
Onsite dedicated training (
*Courses are supported in the delivery formats above, but are not necessarily scheduled in every delivery format listed. Please click the schedule links at the top of the page to see which delivery formats are currently scheduled.
This instructor led training course covers the advanced configuration and troubleshooting of the HP Session Allocation Manager (SAM) software in an HP Blade Workstation or Consolidated Client Infrastructure (CCI) solution. While the concepts presented here may be applicable to other environments in which RGS may be used, all course labs will involve one of these two environments. Be sure to check with your training manager or the course scheduler to ensure that the delivery you choose covers the target environment that you support.
Typical audience roles are solution architects, technical sales support, and service/support engineers. Attendees should have prior experience with HP SAM, and should have attended at least one full solution training course on the CCI or HP Blade Workstation solution. Attendees should already know how to install and use the specific solution upon which they are supporting HP SAM. See the Prerequisites section for further details.
Students must have attended a previous instructor led training course on the CCI or HP Blade Workstation Solution and this must match the target environment of this course. The following courses meet this prerequisite for deliveries using Workstation Blade labs:
HP Blade Workstation Solution Course (HG759S) or CCI Training (U8692S)
To get the most benefit from this class, students should be able to:
Create, capture, and deploy an image using HP Rapid Deployment Pack (HP RDP)
Demonstrate knowledge of Microsoft Remote Desktop Protocol (MS RDP) and HP
Remote Graphics Software (HP RGS)
Perform Windows 2003 Server administrative tasks
Demonstrate knowledge of Windows 2003 Enterprise or Standard Edition
Server platform key components including: Active Directory, DHCP, domain server, and Group Policy and Group Policy Objects (GPOs)
Install and configure one of the following solutions:
HP Consolidated Client Infrastructure (CCI)
HP Blade Workstation Solution
The following HP Education training courses will also be beneficial for above background skills:
HP BladeSystem Administration or equivalent knowledge (HE646S)
HP Insight Control Server Deployment Foundations (HE645S)
HP Systems Insight Manager Essentials and HP Insight Control Advanced Topics Combo course (HE644S)
This course is intended for customer pre-sales and post-sales support, C&I personnel, system architects, and service engineers who will be providing support for deployments of the HP Blade Workstation Solution or CCI.