Advanced HP Remote Graphics Software (RGS) Configuration and troubleshooting

Course overview

This instructor led training course covers the advanced configuration and troubleshooting of the HP Remote Graphics (RGS) software in an HP Blade Workstation or Consolidated Client Infrastructure (CCI) solution. While the concepts presented here may be applicable to other environments in which RGS may be used, all course labs and examples will involve one of these two environments. Be sure to check with your training manager or the course scheduler to ensure that the delivery you choose covers the target environment that you support.

Typical audience roles are solution architects, technical sales support, and service/support engineers. Attendees should have prior experience with HP RGS, and should have attended at least one full solution training course on the CCI or HP Blade Workstation Solution. Attendees should already know how to install and use the specific solution upon which they are supporting HP RGS. See the Prerequisites section for further details.

Prerequisites

• HP Remote Graphics Software (RGS) Overview WBT (HG760AAE)
• HP Blade Workstation Solution Course (HG759S) or CCI Training (U8692S)

The following HP Education training courses will also be beneficial for  background skills:

• HP Insight Control Environment Foundation (HE643S)
• HP Blade Administration c-class or equivalent knowledge (HE646S)
• Deploying Insight Control Environment w/RDP (HE645S)
• Managing and Monitoring HP Insight Control Environment w/SIM (HE644S)

Audience

This course is intended for customer pre-sales and post-sales support, C&I personnel, system architects, and service engineers who will be providing support for deployments of the HP Blade Workstation Solution or CCI.

Ways to save

Course objectives

• Describe advanced features and functionality of HP RGS
• Describe how HP RGS is implemented in the HP Blade Workstation Solution or HP Consolidated Client Infrastructure
• Perform advanced configuration of HP RGS for the target environments
• Customize an HP RGS implementation
• Troubleshoot problems in an HP RGS installation

Course outline

• HP RGS Overview: provides a brief review of HP RGS
• HP RGS Features: describes advanced HP RGS technical features such as remote USB and audio
• Installing HP RGS: describes the HP RGS Sender and HP RGS Receiver installation procedures
• Using the HP RGS Receiver: describes how to configure and use the HP RGS Receiver
• Managing the HP RGS Sender: describes how to configure and manage the HP RGS Sender
• Using HP RGS with HP BWS: describes how to configure HP RGS for use with the HP Blade Workstation Solution. (Covered only in classes using a Workstation Blade lab environment)
• Using HP RGS with HP CCI: describes how to configure HP RGS for use with the HP Consolidated Client Infrastructure. (Covered only in classes using a CCI lab environment)
• Troubleshooting: provides steps for troubleshooting HP RGS
• Laboratory exercises – provides practice configuring HP RGS for the HP Blade Workstation Solution or HP CCI