At a glance
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HP Schedule
Course number HE551S
Length 3 days
Delivery method* Instructor-led training (ILT)
Onsite dedicated training (OST)
Price USD $1,320
CAD $1,450
*Courses are supported in the delivery formats above, but are not necessarily scheduled in every delivery format listed. Please click the schedule links at the top of the page to see which delivery formats are currently scheduled.

Course overview

Principles of Business Analysis provides a sound foundation in business analysis concepts and lays the groundwork for future, advanced studies. This course will equip a participant with the practical skills required to succeed and grow in the business analyst role, effectively communicate requirements to the technical team before solutions are designed and implemented, and create key deliverable documents.


  • This course is tailored for business analysts and related professionals who want to make informed decisions about the needs of the organization and document them as business and project requirements

Course objectives

Upon completion of this course, you will be able to:

  • Discuss fundamental business analysis concepts
  • Distinguish between the roles of a business analyst and project manager
  • Identify the key business analysts responsibilities and deliverables in each of the knowledge areas
  • Identify stakeholders and select appropriate techniques for eliciting their requirements
  • Understand business analysis tasks necessary to complete a business analysis effort
  • Describe how business analysts works with stakeholders to identify and comprehend their needs
  • Clarify needs and solutions with various stakeholder groups
  • Define business analysis tasks that progressively elaborate stakeholder and solution requirements

Benefits to you

  • Learn terminology consistent with the International Institute of Business Analysis™ (IIBA®)
  • Successfully perform the Business Analyst role on a small to medium size application development project

Next steps

  • ACrafting High-Quality Requirements (HE555S)
  • Verifying and Validating the Solution (HE556S)
  • Project Management Skills for Business Analysts (HE552S)

Course outline

Business Analysis Overview

  • What is Business Analysis?
  • Business Analysis Initiatives
  • The Role of the Business Analyst
  • What is a Requirement?
  • Project Stakeholders

Knowledge Area Overview

  • How is Project Work Performed?
  • Business Analysis Knowledge Areas

Enterprise Analysis

  • Knowledge Area Relationships
  • Strategic Planning
  • What is Enterprise Analysis?
  • Enterprise Analysis Activities
  • Deliverables & Activities
  • Enterprise Analysis Purpose

Business Analysis Planning & Monitoring

  • Knowledge Area Relationships
  • Business Analysis Approach
  • Requirements Management Plan
  • Estimating BA Activities
  • Deliverables & Activities
  • BAP&M Best Practices


  • Knowledge Area Relationships
  • What is Elicitation?
  • Sources of Requirements
  • Communicate Elicitation Progress
  • Deliverables & Activities

Requirements Analysis

  • Knowledge Area Relationships
  • What is Requirements Analysis?
  • Types of Models
  • Categorizing Requirements
  • When is Requirements Analysis Complete?
  • What is Requirements Specification?
  • Make Requirements Accessible
  • Assigning Requirements Attributes
  • Deliverables & Activities

Solution Assessment & Validation

  • Knowledge Area Relationships
  • Organizational Readiness
  • Assessment Techniques
  • What is Verification & Validation?
  • Plan for V & V
  • V & V Activities
  • V & V Techniques
  • Independent V & V
  • When is V & V Complete?
  • Solution Performance
  • Deliverables & Activities

Requirements Management & Communication

  • Knowledge Area Relationships
  • Requirements Traceability
  • Purpose of Quality Reviews
  • When is Documentation Complete?
  • Make Projects a Learning Experience
  • Deliverables & Activities

Course Summary

  • The Goal of Business Analysis
  • Knowledge Area Relationships
  • There Will be Challenges
  • Recipe for Success
  • Course Key Messages
  • Developing an Action Plan

HE551S - F.00