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Managing IT Projects


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Content starts here
At a glance
Schedule and Registration Schedule
Course number HE541S
Length 4 days
Delivery method* Instructor-led training ( ILT)
Onsite dedicated training ( OST)
*Courses are supported in the delivery formats above, but are not necessarily scheduled in every delivery format listed. Please click the schedule links at the top of the page to see which delivery formats are currently scheduled.

Course overview

This course addresses the project management challenges unique to IT. Learn to use project management "best practices". Apply effective techniques for requirements definition and management, planning and scheduling, as well as methods to identify, analyze, and manage risks. Discover techniques for determining resource requirements, ways to best work with vendors and contractors, and tools to track and control the project. Recognize what must be done to complete your IT projects on schedule, within budget.


  • Some project management experience is helpful but not required.
    Project team experience is very desirable


  • This course is intended for project managers involved in IT, software development, and communications projects. It is especially suited for people seeking project management certification
  • By successfully completing this course, the participant earns 28 educational contact hours or PDUs which may be applied to meet PMI® requirements for initial or continuing certification requirements

Course objectives

Learn how to:

  • Apply project management concepts to a variety of IT projects
  • Develop successful project plans for IT projects
  • Determine which methodologies will be the most successful for your environment
  • Identify, assess, and manage risks that threaten your projects
  • Estimate effort and cost of IT projects using various techniques
  • Identify and work effectively with all project stakeholders
  • Establish baselines and handle changes in project scope throughout the project life cycle
  • Monitor, control, and report project status
  • Document lessons learned for future projects

Next steps

  • IT Project Risk Management (HE542S) or other advanced Project Management topics leading to recognition of your knowledge and skill by passing the Project Management certification examination appropriate to your country or region

Benefits to you

  • Develop project plans
  • Identify advantages and disadvantages of different systems development models
  • Employ scheduling techniques
  • Identify the critical path
  • Manage project conflicts
  • Use different estimating methodologies
  • Identify, assess, and mitigate project risks
  • Develop a risk management plan
  • Manage changes to project scope throughout the project life cycle
  • Use earned value techniques
  • Establish software project metrics and a measurement program
  • Explain the challenges associated with hardware, telecom, and systems integration projects
  • Close a project and capture lessons learned

Course outline

Project Management Overview

  • Identify the five processes of project management
  • Identify critical IT characteristics
  • Explain the triple constraint

Project Initiation

  • Define initiation and its objectives
  • Prepare and use a project charter
  • Document assumptions and constraints

Methodologies and Models

  • Identify key characteristics of systems development models
  • Explain the difference between life cycles and process groups
  • Select a systems development model

Project Planning, Scheduling & Estimating

  • Develop an effective Work Breakdown Structure (WBS)
  • Develop effective time and cost estimates
  • Prepare a project schedule and determine the critical path

Effective IT Project Teams

  • Discuss project organizational structures
  • Identify roles and responsibilities of project stakeholders
  • Explain the challenges and advantages of virtual teams

Project Risk Management

  • Prepare a risk management plan
  • Identify, analyze, and prioritize risks
  • Apply appropriate risk strategies

Project Monitoring and Control

  • Establish baselines for project control
  • Apply percent complete project reporting
  • Use the basic concepts of earned value

Project Closeout

  • Determine when the project is complete
  • Prepare a closeout plan
  • Identify and document lessons learned

HE541S - D.00
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