Leadership and Communication Skills for Project Managers

Course overview

Project management success depends on more than technical management skills - it depends on effective communications and team leadership. This 3-day course develops skills that get maximum performance from every member of your team. Learn to apply the methods of leadership that are most appropriate for achieving project success. Discover which forms of leadership and communication are best suited to your personality. Learn techniques for resolving conflict and managing team issues. Gain hands-on experience in analyzing stages of team development and maximizing project team effectiveness.

Prerequisites

• A comprehensive introductory project management course such as Project Management Fundamentals (HC577S)

Audience

• This course is intended for project managers interested in best practices that apply to diverse projects in multiple industries. It is especially suited for people seeking project management certification
• By successfully completing this course, the participant earns 21 educational contact hours or PDUs which may be applied to meet PMI® requirements for initial or continuing certification requirements

Course objectives

• Demonstrate leadership skills and apply proven techniques in leading teams
• Apply communication best practices in projects
• Evaluate different motivational approaches
• Identify the benefits of using the Myers-Briggs Type Indicator (MBTI®) in working with project teams
• Create high-performance project teams
• Identify and resolve conflicts by practicing five different conflict resolution approaches

Next steps

• Integrated Cost and Schedule Control (HE538S) or Earned Value Management in Projects (HE539S) plus other advanced Project Management topics leading to recognition of your knowledge and skill by passing the Project Management certification appropriate to your country or region

Benefits to you

• Gain skills that will help you elicit maximum performance from every member of your team
• Assess and understand your leadership skills and opportunities

Course outline

Leadership & the Project Manager

• Leaders vs. managers
• Responsibilities of the project manager
• The challenges of leading project teams

Communications in Projects

• The role and importance of communications in projects
• Communication best practices
• Stakeholder analysis
• Effective project meetings
• Project communications management

Motivational Approaches

• Common motivational mistakes
• Leading theories of motivation
• Career anchors

Using the MBTI®

• Your MBTI® type
• Your style of interaction
• Working more effectively using the MBTI®
• Contributing to your team

Effective Teams

• Team structures in projects
• The stages of team development
• Diagnosing team behaviors
• Overcoming barriers to team performance
• Virtual teams

Managing Conflict and Agreement

• Sources of conflict on project teams
• Your conflict resolution style
• The conflict styles of others
• Conflict management approaches
• Achieving consensus
• Managing agreement