This course helps service professionals prepare for HP Service Qualification which is required for warranty labor reimbursements and service partner program entitlements. Access to Service Qualification plans including requirements, exams and training is available from this site: http://www.hp.com/certification/service_qualification.html
Course overview
This instructor-led course provides a wide range of skills and knowledge. It focuses on hands on experience for disassembly and assembly, calibration, usage and troubleshooting tips and tricks.
In order to receive HP service authorization program benefits, including part discounts and warranty reimbursements, your student ID number must be provided. Please have your student ID number available at sign-in on the first day of class. If you do not have a student ID or do not remember your number, please call 800-544-9976. You must provide your outlet ID (OID) number or have your company PPA update your profile in order to be associated with your company if you are employed by an HP authorized support provider.
This course replaces UC379S
Prerequisites
Designjet fundamentals EWDE22DJFUNDWvA (web based training)
HP Imaging and Printing Fundamentals Master Course 32304 (web based training)
Installing and Using HP Designjet 4000 Series Printers (web-based training)