HP Operations Manager for UNIX II (Advanced Administration)

Prerequisites

• Experience with UNIX system administration is essential, as is knowledge of TCP/IP networking
• HP Operations Manager for UNIX I (Administration), (H4356S), or equivalent experience

Audience

• HP Software Customers: System and network administrators, application administrators
• HP Software Channel Partners: Consultants, system architects, integrators and planners
• HP Software Engineers involved in pre-sales and post-sales

Course objectives

• Perform advanced troubleshooting
• Configure HTTPS communication with agents, including the use of proxies and certificatesPerform alternative, secure, or off-line agent installations
• Perform alternative, secure, or off-line agent installations
• Understand the models for flexible management and be able to implement them
• Create new service hierarchies for the service navigator, using SNVP or XML
• Enhance security by using techniques for managing through firewalls, PAM, and filtering remote actions
Describe the factors that affect OMU performance
• Manage OMU configuration and distribute OMU administrative tasks using the Configuration Value Pack (CVP)
• Configure server pooling and understand OMU operation in a High Availability environment

Benefits to you

• Provide follow the sun, competence-based, or backup management flexibility
• Configure OMU communication for use in secure environments, such as through firewalls
• Understand and create service hierarchies using XML or the Service Navigator Value Pack (SNVP)
• Manage OMU configuration and distribute OMU administrative tasks using the Configuration Value Pack (CVP)
• Customize the Java GUI and create message view filters for your operators
• Use PAM (Pluggable Authentication Modules) for HP Operations Software authentication

Next Steps

• For additional training on related HP OpenView products, please go to http://education.hp.com/curr-ov.htm

Course outline

• Architecture and Troubleshooting
• Communication and Firewalls
• Certificates
• Flexible Management Models
• Outages and Service Hours
• Ensuring High Availability
• Building Service Hierarchies
• Customizing the Java GUI
• Web Based Administration with CVP
• OMU Usage Security

• Global Architecture
• HTTPS versus DCE Communication
• OVO Queue Files
• Open Agent Overview
• Component Architecture - Terminology
• OV Foundation
• Component Architecture (HTTPS Agent)
• Architecture - Message Flow, Policy Management and Processes

• OVO Agent and Command-Line Installation
• Agent Software Distribution
• Installing Agent Software (HP-UX)
• Offline Agent Installation Steps
• Manual Installation - HTTPS and DCE Agents
• HTTPS Certificate Requests
• Manual Agent Installation - Final Steps
• Windows Installation Server - Concept and Requirements
• Pre-Install Node Default Configuration
• Pre-Install Default Configuration - Syntax
• Agent De-Installation

• OVO in Secure Environments
• HTTP Communication
• OVO and HTTPS - Managing through a Firewall
• Using HTTP Proxies
• Proxies and Content Filtering
• OVO and HTTPS -- Using Proxies
• Proxies - OVO Configuration
• Proxy Configuration - Syntax
• HTTPS Agent and NAT
• Traditional OMU Communication
• Use of the Reverse Channel Proxy
• Configuring Outbound-Only Communication
• DCE Communication Across Firewalls
• DCE RPC - Details
• DCE Nodes -- Firewall Configuration

• Certificates, Encryption and Signatures
• Certificates and OVO
• Use of Certificates and Private Key for SSL Handshake and Signature
• Basic Certificate Commands
• Certificate Deployment and Backing Up Certificates
• Granting Certificate Requests in OVO GUI
• Certificate Client and Server Commands
• Manual Certificate Deployment and Installation
• Using an Installation Key

• XPL Distributed Architecture
• XPL Trace Server
• Tracing -- Configuration
• Viewing Traces with the Windows GUI Client
• Restricting Trace Information
• Searching and Saving Trace Data
• Command Line Trace Utilities
• DCE Agent Tracing
• Verifying Core IDs and Certificates
• Invalid or Lost Certificates
• Compromised Certificates or Keys
• HTTPS Communication Problems
• OVO Test Tools
• Testing Data Flow

• Configuration Process
• Using Flexible Management !!Templates!! (Files)
• Checking Syntax: opcmomchk
• Why Consistent OVO Management Server Configurations are Required
• Maintaining Consistent Configuration Between OVO Management Servers
• Configuration Download, Distribution, and Upload
• Certificates (HTTPS Agents Only)
• Certificate Merge Process and Exchange Commands
• Flexible Management Roles (HTTPS Only)

• Problem Escalation
• Configuration Steps
• Create: Escalation Configuration File
• Check opcmomchk
• Deploy and Activate (Escalation)
• Other Tasks (Escalation)

• Time Based Selection (Usage/Scenarios)
• Time Condition Concepts
• Attribute-Based Selection (Usage/Scenarios)
• Rules = Conditions + Target Managers
• Rules with Conditions

• Agent-Based Flexible Management
• Manager Roles, As Seen By Agents
• Configuration Process
• Create, Check, Deploy and Activate (Agent-Based Models)
• Switching to the Backup: opcragt -primmgr

• Message-Forwarding Flexible Management
• Message Consolidation Model
• Basic Concepts
• Manager to Manager Forwarding
• Switch-Control and Notification Messages Characteristics
• Architecture
• Check, Deploy, Activate (Message Forwarding)

• High Availability and OMU
• Server Pooling Concept and Setup
• Configuring the Virtual Interface
• Setup other Managers
• Setup the Nodes
• Moving the Virtual Interface
• Uses of Server Pooling
• HA Support
• Cluster Concepts and OVO Terminology
• Managing HA Nodes with OVO
• Virtual Nodes and Physical Nodes
• Virtual Nodes and HARGs
• HA Nodes and OVO Policies
• Policies on Virtual Nodes
• Message Creation in HA Context
• OVO Messages from Virtual Nodes
• Enable/Disable of Policies
• CIAw -- User Commands
• DCE Nodes and HA Support
• Modify or Delete Virtual Nodes
• OVO Management Server as HA Package and as Virtual Node
• Shared Directories