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At a glance

View schedule & enroll Sorted by: location or date
Course number H4264S
Length 5 days
Delivery method Remotely assisted instructional learning (RAIL)
Instructor-led training (ILT)
Onsite dedicated training (OST)
Price USD $3,500
CAD $3,600

Special note

New 5 day version!


Course overview

This hands-on course examines some of the problems that can arise in key HP-UX system and network operations. It presents some of the tools and procedures that can be used to find the causes of problems and fix them. The 5-day course is 50 percent lecture and 50 percent hands-on.


Audience

Experienced HP-UX system administrators


Prerequisites

  • HP-UX system and network administration I (H3064S) and HP-UX system and network administration II (H3065S) or
  • HP-UX for experienced UNIX system administrators (H5875S) or
  • Equivalent experience

Ways to save

Benefits to you

  • Learn the techniques needed to recover your "dead" system
  • Understand file system check and recovery options to restore lost data
  • Anticipate problems and minimize network downtime by using basic diagnostics tools
  • Ensure your network is operating properly by checking NFS, and DNS functionality
  • Keep your system current by managing software patches

Course Objectives

  • Perform system recovery with Ignite-UX
  • Recover a non-bootable PA-RISC system
  • Recover a non-bootable Integrity system
  • Troubleshoot login problems
  • Work through file system recovery options
  • Resolve basic LVM problems
  • Troubleshoot process problems
  • Troubleshoot an 11i v2 kernel
  • Troubleshoot a kernel crash dump
  • Troubleshoot patch problems
  • Troubleshoot network, NFS, and DNS problems

Next Steps

  • HP-UX logical volume manager (H6285S)
  • HP-UX 11i v2 Administration for Experienced HP-UX Administrators (U5523S)

Course outline

Troubleshooting resources

  • Manuals, web sites, and newsgroups
  • Log files
  • Key configuration files

System Recovery with Ignite-UX

  • Using make_tape_recovery
  • Customizing the make_tape_recovery tape
  • Verifying the make_net_recovery tape
  • Using the make_net_recovery tool

Troubleshooting non-bootable LVM disks and structures

  • LVM Structures and recovery
  • Missing device files and recovery
  • Missing /etc/lvmtab and recovery
  • Outdated Kernel Structures and recovery
  • Failed mirrored and unmirrored disks and recovery

Troubleshooting a PA-RISC System Boot Disk

  • Boot disk structure and potential failures
  • Using the Install Media for Recovery
  • Repairing damage to the LIF
  • Repairing damage to the LVM Structures
  • Recovering the kernel
  • LVM Maintenance mode
  • Recovering a mirrored boot disk

Troubleshooting/Booting an Integrity System

  • Integrity boot disk structure
  • Integrity boot process overview
  • Interacting with the EFI shell
  • Managing the EFI boot menu
  • Managing EFI File Systems
  • Booting from alternate sources
  • Mirroring an Integrity boot disk

Booting: Missing/Corrupt ASCII startup files

  • Interrupting the rc start scripts
  • System startup links
  • The /etc/rc.config.d directory
  • Booting to single user mode

Troubleshooting Login Problems

  • Login methods
  • ASCII login
  • GUI login
  • Protecting the system with /etc/shadow
  • Pluggable Authentication Modules

Troubleshooting File Systems

  • HPUX file systems
  • Corruption example
  • Using fsck
  • Using fsdb
  • Using fsadm

Troubleshooting Process Problems

  • What is a process?
  • Processes, thread states, and transitions
  • Using ps
  • Identifying process hierarchy
  • The kill command
  • Zombie processes
  • Clearing a zombie process
  • Identifying CPU intensive process
  • Troubleshooting CPU intensive processes

Troubleshooting an HPUX 11i v2 kernel

  • Kernel recovery roadmap
  • kcweb overview
  • Using kcweb via a local browser
  • The kernel change log
  • Booting to Tunable Maintenance Mode

Troubleshooting a Kernel Crash Dump

  • What is a kernel crash dump?
  • HPMC/ Transfer of Control
  • Why selective and/or compressed dumps?
  • Configuring memory classes and dump devices
  • How much dump space is needed?
  • Crash save directories and files
  • Kernel Crash Save Basic Information
  • Working with the Response Center

Troubleshooting Patch Problems

  • New patch attributes
  • Rollback files
  • Committing Patches
  • Additional patch management tools
  • The security_patch_check tool
  • Working with SD-UX logfiles
  • The Installed Products Database
  • Repairing a corrupt Installed Products Database

Troubleshooting Network Problems: Part I

  • Addressing the correct Correct layer
  • Troubleshooting LAN Card Configuration
  • Using the "lanadmin" command
  • The Subnetting Concept
  • Troubleshooting Subnet Mask Problems
  • The Routing Concept
  • Troubleshooting Routing problems
  • Monitoring the Network with "Ethereal"
  • Tuning the Network with "ndd"

Troubleshooting Network Problems: Part II

  • NFS functionality
  • NFS Server setup issues
  • NFS client issues
  • DNS functionality
  • Troubleshooting DNS Problems
  • Testing Name Servers with "nslookup"
  • Testing Resolvers with "nsquery"

H4264S d.02

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