HP Network Node Manager Software for Operators

Special note

Updated to version 7.5.

Prerequisites

• Students should be network operators who have basic UNIX or Windows backgrounds, plus basic networking experience

Audience

• Network operators

Ways to save

Course Objectives

After completing this course you will be able to:

• Use the NNM product to monitor and troubleshoot a networked environment
• Rapidly identify and address problems, thus reducing downtime and increasing system utilization
• Use the NNM monitoring tools to obtain the information necessary to use networked devices at optimal performance and efficiency
• Describe the basics of Simple Network Management Protocol (SNMP)
• Understand IT Service Management, the Management Information Base (MIB), and the basic components of NNM
• Know how to create, modify and delete maps, submaps and alarms

Benefits to you

Learn to use NNM to:

• Maximize network resources and network speed
• Dramatically reduce downtime

Next Steps

• HP Network Node Manager Software I (UC340S)
• Operations Software for UNIX I (Administration) (H4356S)
• HP Network Node Manager Software I (UC340S)

Course outline

Introducing Network Node Manager

• The network management model
• A network management protocol SNMP
• The management information base

Introducing the NNM User Interfaces

• Describe the basic troubleshooting path for management by exception
• Start Network Node Manager Home Base
• Launch Dynamic Views from Home Base, the Alarm Browser, or the Tools menu
• Compare operation with ovw

Viewing Your Environment with Dynamic Views

• Interpret visual cues used in Dynamic Views
• Access and sort information in Active Tables
• Expand only relevant areas of displays
• Print a diagram

Viewing Your Environment with ovw

• Map and submap operations
• IP Submap hierarchy
• Visual cues in ovw
• Retrieving an object's attributes

Creating and Customizing Maps

• Creating a new map
• Customize map background, layout, etc.

Viewing Your Environment with the Network Presenter

• Access maps from the Network Presenter
• Differences between Network Presenter and ovw
• Open a map other than the default map from the Network Presenter
• Troubleshooting the Network Presenter

NNM Tools for Monitoring and Troubleshooting

• Test basic connectivity
• Check the configuration of a device
• View connectivity in your network
• Configure the NNM grapher
• Identify unused IP addresses
• View nodes connected to a device using Neighbor View

Using Problem Diagnosis

• List the components of Problem Diagnosis
• List the requirements for Problem Diagnosis
• Start the Problem Diagnosis view
• Configure endpoints
• Read a Path Map, Path Detail and Trek Detail diagram
• Describe Problem Diagnosis’ brownout alarms

Viewing Alarms

• Browse and acknowledge alarms
• Access correlated alarms
• Access a graphical view of the node in an alarm

Viewing Automatic Web Reports

• View the reports from the web Reporting interface

Exploring and Using MIB Data

• Describe the purpose and structure of a MIB
• Distinguish between MIB objects and instances.
• Loading additional MIBs for management
• Browsing MIB data on a node

Networking Review

• The Open Systems Interconnection (OSI) model
• Protocols
• Device addressing
• Link level addressing (LLA)
• Internet (IP) addressing
• Address resolution protocol (ARP/RARP)
• Hardware of the OSI model
• Subnets

NNM Processes and Databases

• Describe the interaction between the processes, services, GUIs, databases and data warehouse
• Identify processes associated with the user interfaces
• Describe and use the troubleshooting commands for the NNM databases
• Describe where NNM files are stored and how to access them
• Configure Universal Path Names
• Distinguish between the various NNM databases and view their contents
• Describe the difference between objects and symbols
• Describe how Extended Topology integrates with NNM

Backing up NNM Data

• Back up NNM data
• Restore NNM data
• Operational and analytical data
• Troubleshoot backups