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e-inclusion FAQ

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Here are answers to Frequently Asked Questions about e-inclusion. Select a link for details:

What does HP mean by "e-inclusion"?
HP is committed to increasing access to information and communications technology worldwide and closing what is referred to as the "digital divide." We pursue this through an initiative called "e-inclusion."

HP's e-inclusion initiative seeks to empower individuals and communities and to apply technology to improve the impact of economic development activities. Our experience has proven that HP's technology products and solutions can accelerate the development of societies and economies, when applied to areas such as medicine, entrepreneurship, agriculture, banking, distance learning, commerce, and cultural preservation.

Structuring our e-inclusion work to advance social and economic development also accelerates achievement of some of our long-term business goals such as market development. By empowering people in developing communities, we enhance our own competitiveness - creating innovations we would not have thought of otherwise, discovering talent we never would have found, and spurring revenue growth as we devise new business models to serve emerging markets.


What is HP's e-inclusion strategy?

Our e-inclusion strategy is grounded in collaboration with the international development community and governments to realize the power of information and communications technology (ICT) to stimulate economic growth. We also engage in on-the-ground research and development with communities to explore how ICT can improve their lives and co-invent solutions to address their needs.

With an understanding of how the private sector can stimulate economic growth and knowledge gained through interaction with these communities, we are pursuing projects worldwide to incubate new products, solutions and business models for underserved communities.

Ultimately, our goal is to leverage what we've learned from each of these projects to scale and replicate specific programs globally that will have the greatest impact on social and economic development.


Is e-inclusion a global HP initiative?
Yes, e-inclusion is a global initiative and programs and projects aligned with this initiative are located all over the world -- with a focus on local implementation. We deploy specific e-inclusion projects in collaboration with local partners to address needs that are specific to local communities.

In our model, communities embrace the efforts from the beginning and develop plans to sustain those efforts after HP's commitment is completed. Sustainability of the program is very important.


How are projects selected and solutions identified?
We identify international, regional and national non-profit organizations and NGOs that are focused on increasing economic development in underserved communities and then invite these organizations to submit project proposals which are reviewed and evaluated by HP.

We select projects that have strong community leadership, potential for reaching sustainability, solid program management elements, and that are well thought-through. We look for opportunities to make investments, not just donations.


What e-inclusion programs does HP currently have in place around the world?
HP's e-inclusion efforts have evolved over the last four years as we've recognized that aligning e-inclusion to HP's business objectives allows us to have an even greater impact. What began as a broad effort to apply technology to closing the digital divide, has become focused on using ICT to accelerate enterprise and entrepreneurship, and thereby stimulate economic growth.

In the spring of 2005, HP will launch a new e-inclusion program focused on supporting the development of micro enterprises around the world. This program will be an expansion of the U.S. HP Micro Enterprise Acceleration Program. More details about the new global program will be available at this website in the March/April timeframe. Overviews of past and current HP e-inclusion projects and programs are available here.


Where in the world are programs under HP's e-inclusion initiative located?
Please see our projects page.

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