Missing the Yellow Color

• An internal component in the yellow print cartridge is not functioning properly.
• The formatter is not seated properly.

1. Perform the yellow print cartridge test procedure for missing color issue. Show me how.
2. Wait until the printer returns to the Ready state. Note that this will take several minutes.
3. Print another set of PQ troubleshooting pages. Show me how.
4. Look at the new set of test pages. If the issue is not resolved, perform the formatter reseat procedure. Show me how.
5. Wait until the printer returns to the Ready state. Note that this will take several minutes.
6. Print another set of PQ troubleshooting pages. Show me how.
7. Look at the new set of test pages. If the issue is not resolved, Contact HP.

Order a yellow print cartridge.
Note: It is not necessary to replace the other print cartridges.