Fading Color on the Whole Page

HP LaserJet Enterprise CP5525

Color Definition:    Greenyellow:

Fading color

Fig. Greenyellow-9.1

As shown below, the issue may vary in location and appearance. Click a sample image below to see a larger version of it.

Fig. Greenyellow-9.1

Fig. Greenyellow-9.2

Fig. Greenyellow-9.3

Description

The green color is faded in the top part and appears as blue color along the horizontal direction from left to the right of the page. The yellow color is faded in the bottom part along the horizontal direction from left to the right of the page.

Most likely causes

Troubleshooting and suggestions

  1. Print the Supplies status pages. Show me how.
  2. Look at the Supplies status pages, if the "Low Reached" status for the yellow print cartridge Picture of the printer cartridge. is YES, then replace the yellow print cartridge. Show me how. If the "Low Reached" status for the yellow print cartridge is NO, then Contact HP.
  3. Wait until the printer returns to the Ready state. Note that this will take several minutes.
  4. Print another set of PQ troubleshooting pages. Show me how.
  5. If the issue is not resolved, Contact HP.

Recommended parts

Order a yellow print cartridge.
Note: It is not necessary to replace the other print cartridges.

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