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Print Quality Troubleshooting Tool for HP Color LaserJet 3600

1.1 inches (27 mm) horizontal faded band at the top of paper

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Fig. Solid Black-1

Description

Approximately 1.1-inch (27 mm) horizontal faded band appears at the top of page.

Most likely causes

Troubleshooting and suggestions

Reduce the black density. Show me how.
After reducing the color density,
click to print another set of solid color test pages using your computer.
Look at the solid color test pages you just printed. If performing Step 1 did not eliminate the issue, print approximately 100 pages.
After printing 100 pages,
click to print the solid color test pages using your computer.
Look at the Solid Color Test Pages you just printed. If the issue is not resolved, contact HP.

Recommended parts

None. Performing the troubleshooting procedure should resolve the issue.