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HP Exstream Solutions for Utilities

Customized, interactive customer care correspondence and notifications
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>> Are your customer communications ready for Smart Grid Technology?

Four out of the top 10 utility companies* use HP Exstream software to streamline customer communications and billing processes—all while cutting costs and automating regulatory compliance. Our market-leading customer communications management provides a single platform for creating all kinds of personalized communications—from high-volume residential bills and complex C&I statements to customer-focused marketing and interactive correspondence—and allows you to deliver them consistently through print, web, and many other customer channels.

HP Exstream accepts most any enterprise data input and sources, including record-based file formats, delimited files, XML, ODBC databases, legacy print files, messaging queues and many more. Additionally, HP Exstream provides Web Services and support for SOA architectures, Oracle CC&B, and SAP solutions. No other document automation solution offers this kind of flexibility.

For TransPromo applications, HP Exstream’s unique, robust features -- including whitespace and campaign management – are the best in its class. HP Exstream excels in high-volume environments and supports document design efficiencies that can save you millions of dollars in postage and paper costs.   Capabilities like sorting and bundling, application consolidation, barcoding, and inserter control help you achieve maximum optimization. And HP Exstream’s high performance engine outputs documents as much as 10 times faster than alternative solutions.

Whether running in a high-volume, on-demand, or interactive environment, HP Exstream helps utility companies like yours reduce document development and production costs by as much as 80 percent, get to market with critical communications up to 85 percent faster, and deliver clearer, more relevant communications that improve customer satisfaction.
* Fortune 500 Rankings 2009
» Download HP Exstream for Utilities Providers brochure
» Download HP Exstream UtiliPoint white paper
» Personalized Customer Communications and Greater Energy Efficiency
   Put E.ON Ahead of the Competition
. Electric Energy T&D Magazine


There are many benefits that HP's Enterprise customer communications management brings to the utilities industry. Click on any of the links below to learn more.
Featured HP Exstream Utilities industry case studies. For a complete list of HP Exstream case studies, click here.

Utilities case studies


» E.On

Key Utilities customers

  • Aclara/Nexus Energy (US, MO)
  • Ambit Energy (US, TX)
  • American Electric Power (US, OH)
  • Baltimore Gas & Electric (US, MD)
  • Brunata (Denmark)
  • City of Dallas, Water (US, TX)
  • Consolidated Edison of NY (US, NY)
  • Constellation New Energy (US, MD)
  • City of Denver, Water (US, CO)
  • E.ON-Powergen (UK)
  • Electricite de France (France)
  • Elias AS (Norway)
  • Eskom (South Africa)
  • Golden State Water (US, CA)
  • Hydro Quebec (Canada)
  • Hafslund (Norway)
  • ista Shared Services (Germany)
  • Layfayette Utilities System (US, LA)
  • Los Angeles Dept of Water & Power (US, CA)
  • Montana-Dakota Utilities (US, ND)
  • National Grid (US, MA)
  • Orange & Rockland (US, NY)
  • Pacific Gas & Electric (US, CA)
  • Pennsylvania Power & Light – PPL Solutions (US, PA)
  • Reliant Energy (US, TX)
  • San Diego Gas & Electric (US, CA)
  • SCANA (US, SC)
  • Southern California Edison (US, CA)
  • Southern California Gas (US, CA)
  • SPP (Slovakia)
  • Veolia Eau (France)
HP Exstream Utilities industry sample applications: