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The public demand for better, more responsive and efficient government services has never been greater. Clear, timely communication—in everything from printed tax statements and court orders, to email correspondence, to online license renewals—plays a critical role in reducing taxpayer costs, while improving citizen services and satisfaction.
HP Exstream customer communications software for the public sector helps government agencies reduce the cost, time and effort of designing, producing and delivering documents and citizen communications through multiple channels, including print, web, email and texting (SMS).
A single, end-to-end automation solution for design through delivery of any type of document, HP Exstream enables non-IT users to create more effective and more relevant communications—faster, and with less effort.
With HP Exstream, governments can standardize on a single, end-to-end customer communications solution across all departments, for more automated and efficient inter-agency information-sharing, workflows, and approvals. HP Exstream integrates with legacy systems and data sources and supports browser-based design collaboration, built-in approval workflow, universal content update, variable design and real-time composition—all through an intuitive graphic design interface. In some benchmarks, HP Exstream is as much as 10 times faster in the processing of complex, variable documents. Agencies can eliminate the costs associated with maintaining hundreds (or thousands) of templates—and save millions in postal and paper costs. Some HP Exstream users report reducing their document production and delivery costs by as much as 80 percent.