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Enterprise Document Automation

Effective communications. Multiple channels. One solution.
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It’s been said that behind every successful product there is just one thing—a compelling idea. HP Exstream software (formerly Dialogue from Exstream Software) stemmed from an idea that has revolutionised the way companies think about customer communications. And in the eyes of the customer, communications aren’t just about the companies they do business with—they often are the company.

The first enterprise document automation software to combine customer relationship management with mission-critical document production and multi-channel output from a single design, HP Exstream is a single platform for design through delivery of any type of document across the enterprise, regardless of complexity or variability.

From fully customised high-volume statements and bills, to on-demand marketing and self-service web applications for enrolment and account sign-up, to personalised correspondence and proposals produced interactively by customer-facing employees, HP Exstream’s breadth and depth allows you to eliminate redundant systems, streamline document processes, significantly reduce costs, get critical communications to customers faster, and improve the customer experience with more effective communications delivered through the customer’s preferred channel.

Leading companies around the world in many industries, including Fidelity Investments, AT&T, Aflac, HSBC, Carnival Cruise Lines, Telmex, RR Donnelley, E.ON, ING Czech Republic, La Banque Postale, State of California, Barclays Bank and many others, are experiencing extraordinary benefits using HP Exstream.

» Correspondence

HP Exstream provides a common platform that allows you to regain control over customer correspondence, reducing costs and ensuring communications are of the highest quality.

» Marketing

HP Exstream marketing applications include personalised newsletters, email, direct mail, TransPromo communications, pitch books and more. Link campaigns and multi-level tracking for targeted, round-trip campaign management, improve customer response rates by 30% or more and get to market up to 85% faster.

» Publications

HP Exstream allows you to replace many existing software products and in-house systems with a single, comprehensive platform for creating and personalising all document types—including complex publications like catalogues and insurance policies -- regardless of delivery channel or environment (e.g. high-volume, interactive, on-demand)—resulting in significant reductions in maintenance and development costs.

» Transactional

HP Exstream offers an unparalleled ability to produce sophisticated, complex transactional documents and is the first to support the SEC filing process, including the creation of EDGAR HTML for SEC-required revision tracking.

» Financial Services

Leading financial services companies worldwide are using HP Exstream to retain and expand customer relationships for increased profitability.

» Government

HP Exstream helps government agencies reduce document development and production costs by as much as 80 percent, create critical constituent communications up to 85 percent faster and deliver clearer, more relevant communications that provide outstanding service to constituents.

» Healthcare

Whether you are a healthcare payer, TPA or healthcare provider, HP Exstream can help you gain control over the design, creation and output of all types of communications across your organisation.

» Insurance

Property & Casualty and Life & Annuity companies are using HP Exstream, the market-leading enterprise document automation software, to efficiently create, manage and generate important policyholder communications, including quotes, policies, correspondence and statements.

» Service Bureau

Forward-thinking service providers use HP Exstream software because its unparalleled functionality and ease of use allows them to expand their business and services with confidence, helping them meet their clients’ needs for all applications.

» Telecommunications

HP Exstream allows you to quickly and easily create any type of customised communication—from high-volume bundled bills to on-demand offers, orders and quotes generated in real time by customer service representatives.

» Utilities

Our market-leading document automation software provides a single platform for creating all kinds of personalised communications—from high-volume residential bills and complex C&I statements to customer-focused marketing and interactive correspondence—and allows you to deliver them consistently through print, web and many other customer channels.

HP Exstream

Leading companies in 27 countries around the world use HP Exstream to reduce complexity, streamline business processes, and increase effectiveness of their customer communications. Contact us today to learn how you can put HP Exstream to work for you.

HP Output Server

HP Output Server—the core of the HP Output Management Solutions—provides extremely reliable delivery of your business-critical documents, streamlines your business processes, and provides real-time notification of device malfunctions or job interruptions. HP Output Server also enables centralised management for tracking and controlling, allowing you to easily incorporate new output destinations.

Contact HP

For more information concerning any of the products in HP's Enterprise Document Automation portfolio, contact us using the link below.