Steps to Certification

For HP customers, HP Partners and HP Employees
Step 1: Get your HP Learner ID

An HP Learner ID is required to access The Learning Center to register for certifications. Your HP Learner ID will be assigned after you complete your registration and gain access to the Learning Center.

New users: Select your "Get started" path below:

Step 2: Select your desired certification
Step 3: Choose your path to certification

View the requirements, including prerequisites and exams, for achieving your certification. Select a path for either a new or an upgrade certification. Prerequisites may include a lower level certification, or a third-party achievement.

Step 4: Prepare for the exam

The Learning Center offers comprehensive training and exam preparation guides. Although training is not required, it can be very useful in helping you develop the skills you will need to pass the exam.

Step 5: Pass the certification exam

Your certification will be issued upon your successful completion of the relevant exam(s). You will be notified of your pass/fail status immediately after completing the exam. If you pass the exam, your transcript will be updated in The Learning Center within seven (7) business days.

Welcome to the HP Certified Professional community

Once you meet the certification requirements, the status in the Learning Center will change to "acquired." You will then be a member of the HP certified community of IT professionals and have access to full program benefits. To view your benefits and showcase your achievement, please visit:

Welcome to the team.

For students (ATA certifications)
Step 1: Select a Certification

Select a certification or set of certifications based upon your career and educational goals. HP provides a range of certifications that supports learning throughout your career, including the beginning!

Step 2: Take the Course

Certiport authorized testing centers around the world provide training for HP ATA certifications. Although not required, training helps you develop the skills to pass the exam. To find a participating course provider, click the link below and use the Certiport Test Center locator.

For help locating a course provider in your area, contact Certiport   at:

  • (888) 999-9830 option 9
  • (801) 847-3100 option 9 (Outside of the United States)

Mon - Fri: 6 am - 7 pm (U.S. Mountain Time). Hours subject to change.

Step 3: Prepare For the Exam

In addition to the course, HP and Certiport provide resources to help you prepare for an exam. Exam Preparation Guides (EPGs) contain an overview of each exam's content. EPGs may be found on the certification requirements web page listed above. MeasureUp practice tests provide comprehensive tips to help you pass such exam-like questions as matching the exam objectives, answers with detailed explanations & references, and a personal study mode, score report and certification mode--with bookmarking. These practice tests also provide a Test-Pass Guarantee.

Step 4: Pass the Exam

You may take the exam at any participating Certiport authorized testing center. You will find out at the test center whether you passed the exam. After you pass an HP exam, you will receive a confirmation email within two weeks and your transcript in the HP Learning Center portal will be updated.

Welcome to the HP Certified Professional community

Upon successful completion of all of the exam requirements, your certification will be issued. Your status in the Certiport and HP portals will change to "certified." Within 5 business days, you will receive an email with your HP Learner ID and portal login information. You will then be a member of the HP certified community of IT professionals and have access to HP ExpertONE program benefits.

You may access certification benefits from the HP My Benefits portal. You may download and print your certificate from either the Certiport Portal or the HP My Benefits portal. In addition, the HP Learning Center provides access to deeper and ongoing learning activities. For example, every time HP releases new products, self-paced training is provided on The Learning Center.

Welcome to the team.