Service Qualification program

About the program

Credentials

For HP Certified Professionals

Regional information

What's new?

Additional links

What is Service Qualification?

A Service Qualification defines the technician training and certification requirements for delivering service and support for HP commercial products.

Service Qualification aligns to HP channel service partner programs. Each technician must hold the Service Qualification for the product to be eligible for warranty repair of HP products. In addition, their employer must be authorized as a service provider.

Service Qualification vs. Certification

Service Qualification is the testing program that is specifically for HP authorized service partners. Service Qualification aligns to HP service partner programs for the support of commercial and some enterprise products including warranty repair.

For the products covered under your partner authorization agreement, Service Qualifications must be achieved before performing eligible support services.

Certifications are a requirement for most Service Qualifications. Earning a Service Qualification may require obtaining certification or obtaining certification plus additional testing or training. Certifications under the HP Certified Professional Program recognize technical expertise on HP technologies and solutions. The levels of certification align to technical skills and sales competencies.

HP Partner Programs

Americas:
US: www.hp.com/partners/us
Canada: www.hp.com/partners/ca
Latin America: www.hp.com/partners/la

EMEA: www.hp.com/eur/smartportal

Asia Pacific: www.hp.com/partners/ap

Search for Service Qualifications