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Exam Retake Policy for Test Center exams & Performance-based exams (Exams starting with prefix HP0-XXX)

  • In the event a candidate fails his or her first (1st) attempt to pass an HP0 HP Certified Professional Program examination, Hewlett-Packard does not require any waiting period between the first (1st) and second (2nd) attempt to pass such examination.
  • Before a candidate's third (3rd) attempt or any subsequent attempt to pass such examination, he or she shall be required to wait for a period of at least thirty (30) calendar days from the date of the last attempt to pass such examination.
  • In the event that a candidate passes any HP Certified Professional Program Certification examination, he/she shall not be allowed to retake the same examination.

Exam Retake Policy for Web-based exams (Exams starting with prefix HP2-XXX)

  • In the event a candidate fails his or her first (1st) attempt to pass an HP2 web-based HP Certified Professional Program exam, Hewlett-Packard does not require any waiting period between the first (1st) and second (2nd) attempt to pass such exam.
  • After the second (2nd) attempt, he or she will be required to wait seven (7) calendar days to retake the examination.
  • Subsequent attempts follow the guidelines outlined in the previous bullet... a wait of seven (7) calendar days to retake the examination.

Exam Retake Policy for HP3 Web-based exams (Exams starting with HP3-XXX)

HP3 exams are regional exams available locally in selected regions. Please refer to your regional website for their availability in your region and the corresponding retake policy.


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