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Continuous learning 2008 menu

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You have accessed the "Hardware Support" continuous learning 2008 menu. Please choose the technology family you are certified in. The links below will take you to the continuous learning activities for that particular technology family. Premium activities describe continuous learning 2008 content that is either featured in more than one focus area or more than one HP technology family.

To meet your continuous learning 2008 requirement for the Hardware Support focus area complete a minimum of one learning activity from the menus below before December 31st, 2008.

» Desktops, Workstations and Notebooks
» Imaging and Printing
» Industry Standard Servers
» ProCurve Networking
» Storage Solutions

» Specific requirements for HP Certified Professionals in Europe, Middle East and Africa
» Quick access menu

Premium activities

» General update for Service and Support Specialists
(Instructor-led training, ID CL08-HWS)

This activity is featured in all technology families of the 'Hardware Support' focus area: Desktops, Workstations and Notebooks, Industry Standard Servers, Imaging and Printing, ProCurve Networking and Storage Solutions.

» Live@HP Technical Roundtable - HP Preferred Partners only
(Instructor-led training, CL08-LIVEATHP)

This country activity is featured in the following technology families from the 'Technical' focus area: Business Critical Servers, Commercial Solutions, Enterprise Solutions, Imaging and Printing, Industry Standard Servers and Storage Solutions. It is also featured in the in the Desktop, Workstations and Notebooks technology family from the 'Hardware Support' focus area. Successful completion of this activity will therefore award continuous learning 2008 completion for both the 'Technical' and 'Hardware Support' focus area.

» Teknisk oppdateringsseminar
(Instructor-led training, CL08-NO_TEK) - Training will be held in Norwegian language

This activity is featured in the following technology families of the 'Technical' and 'Hardware Support' focus areas: Business Critical Systems, Commercial Solutions, Enterprise Solutions, Industry Standard Servers, Storage Solutions and ProCurve Networking

Desktops, Workstations and Notebooks

Learning method Activities
Instructor-led training » Desktops, Workstations and Notebooks - General update for Service and Support Specialists
(Instructor-led training, ID CL08-PSG_HWS)


Online » Diagnostic Tools Training for Desktops. Workstations, and Notebooks
(Self-paced training, ID 36901)


» HP Compaq 6520s and 6720s Notebook Series Service and Maintenance
(Web-based training, ID 37532)


» HP Compaq 8510p Notebook & HP Compaq 8510w Mobile Workstation Series Service & Support
(Web-based training, ID 35945


» HP iAMT Usage and Technical Overview
(Web-based training, ID 37628)


» HP xw4550/xw4600 Personal Workstations Service and Support
(Web-based training, 37622)


» HP xw6600 Workstation NPI Support Training
(Web-based training, ID 1759)


» HP xw6600 Workstation NPI Support Training
(Web-based training, ID 00041575)


» HP xw8600 Workstation NPI Support Training
(Web-based training, ID 00041594)



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Imaging and Printing

Learning method Activities
Service Qualification » Service Qualifications - Troubleshooting and repairing black-and-white LaserJet Printers

» Service Qualifications - Troubleshooting and repairing colour LaserJet Printers

» Service Qualifications - Troubleshooting and repairing Designjet Printers

Instructor-led training » HP DesignJet 4200/4500 Scanner Service and Support
(Instructor-led training, ID 38293)


» Imaging and Printing - General update for Service and Support Specialists
(Instructor-led training, ID CL08-IPG_HWS)


Online » HP LaserJet M3035 MFP/M3027 MFP Americas Product Update
(Web-based training, ID 00038916)


» HP ScanJet 7710, N8420, and N8460 Onsite Installation and Exchange Technical Training
(Web-based training, ID 00039828)



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Industry Standard Servers

Learning method Activities
Upgrade paths » Upgrade path from APS - HP ProLiant Servers [2005]
to APS - HP Blade System [2007]


» Upgrade path from APS - HP ProLiant Servers [2005]
to APS - HP ProLiant ML/DL Servers [2007]


Prometric exam » HP APS ProLiant Systems Continuous Learning Kit
(Self-paced plus HP3-222 exam)


Instructor-led training » Industry Standard Servers - General update for Service and Support Specialists
(Instructor-led training, ID CL08-ISS_HWS)


» ProLiant Server Tools and Troubleshooting rev 7.21
(Instructor-led training, 1199)


Online » HP BladeSystem c7000 Enclosure
(Web-based training, ID 32564) - HP Partners and Employees only


» HP Virtual Connect Enterprise Manager Technical Overview
(Web-based training, ID 00043159)



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ProCurve Networking

Learning method Activities
Instructor-led training » ProCurve Networking - General update for Service and Support Specialists
(Instructor-led training, ID CL08-PNB_HWS)


Online » ProCurve Series 4200vl Switches NPI Technical Training
(Web-based training, ID CL08-PNB_4200vl)



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Storage Solutions

Learning method Activities
Instructor-led training » Storage Solutions - General update for Service and Support Specialists
(Instructor-led training, ID CL08-SWD_HWS)


Online » HP StorageWorks 9000 Virtual Library Systems Service and Support
(Web-based training, ID 00043293)


» HP StorageWorks D2D Backup System Service and Support
(Web-based training, ID 00050600) - HP Partners and Employees only


» HP StorageWorks Data Protector Express; Service and Support Training
(Web-based training, ID 27210)


» HP StorageWorks IP Distance Gateway; Service and Support training
(Web-based training, ID 36648)


» HP StorageWorks Secure Key Manager (SKM) Service and Support
(Web-based training, ID 00043876)



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