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Americas certification

About the program

» Program overview
» Program guide
» Value of certification
» Program benefits
» Americas membership guide
» Steps to certification
» Obtain an HP Student ID
» Search for credentials
» View all credentials
» View and register for exams
» Recommended paths for inactive/expiring credentials

Partner information

» HP Service Qualification program
» Partner Portal - United States
» Partner Portal - Canada
» Partner Portal - Latin America

Training information

» Partner and end-user training
» Email our program office
» HP Certified Professional Worldwide
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HP Certified Professional Program

Certification contacts
HP Certified Professional Program Office » Email
The Program office is open from 8am - 5pm CST. You should receive a response within 24-48 hours of submitting your email.
United States
Our phone lines are open from 8am - 5pm CST
1-800-273-4812
Fax: 281-274-9719

For APS support, phone lines are open from 6am - 5pm PST

1-800-544-9976, speak "Business Center Operations" (for APS levels)
Fax (for APS levels): 281-926-7023

Canada
Our phone lines are open from 8am - 5pm CST
1-800-273-4812
Fax: 281-274-9719

For APS support, phone lines are open from 6am - 5pm PST

1-800-544-9976, speak "Business Center Operations" (for APS levels)
Fax (for APS levels): 281-926-7023

Latin America
For APS support, phone lines are open from 6am - 5pm PST

1-800-544-9976, speak "Business Center Operations" (for APS levels)
» List of phone numbers per country

Fax: 506-508-6828
Fax (for APS levels): 281-926-7023

For HP student IDs
» List of phone numbers

HP Education & training

Training contacts
End user customer training
United States
1-800-472-5277 » http://www.hp.com/education/
Canada
1-800-563-5089 » http://www.hp.com/education/
Latin America
1-800-472-5277 » http://www.hp.com/education/

HP Sales & technical training

Training contacts
Sales and technical training for partners, and HP employees
United States
1-800-732-5741 option 4
(For registration and
program information)
Partners:
» http://www.hp.com/go/training
HP employees:
» http://tslearner.den.hp.com
Canada
1-800-392-7024
(For registration and
program information)
Partners:
» http://www.hp.com/go/training
HP employees:
» http://tslearner.den.hp.com
Latin America
» List of phone numbers per country Partners:
» http://www.hp.com/go/training
HP employees:
» http://tslearner.den.hp.com
For HP student IDs
» List of phone numbers

HP Service & support training

Training contacts
Service and support delivery training (post sales) for partners, end user customers, and HP employees
United States
1-800-732-5741 option 4
(For Partner service training registration)

1-800-472-5777
(For End User service training registration)

1-800-231-9977 opt 8
(For service certification and authorization information)

Partners:
» http://www.hp.com/partners/us
End user customers:
» http://www.hp.com/go/training/service
HP employees:
» http://tslearner.den.hp.com
Canada
1-800-392-7024
(For service training registration)

1-800-231-9977 opt 8
(For service certification and authorization information)

Partners:
» http://www.hp.com/partners/ca
End user customers:
» http://www.hp.com/go/training/service
HP employees:
» http://tslearner.den.hp.com
Latin America
1-800-231-9977
(For service certification information)
Partners:
» http://partner.americas.hp.com
End user customers:
» http://www.hp.com/training/service
HP employees:
» http://tslearner.den.hp.com
For HP student IDs
» List of phone numbers

 

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